Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Customer Service Representative $20/hr

Company: Best Buy Health

Location: San Antonio, TX

Posted Aug 24, 2025

Respond to high volume of inbound calls from new and/or existing subscribers, handling caller needs. To thrive in this role, the Advisor must be able to listen…

Senior Software Engineer, Back End

Company: Capital One

Location: Plano, TX

Posted Aug 25, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

EVS Floor Tech

Company: Methodist Hospital

Location: San Antonio, TX

Posted Aug 24, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). You will spot clean, dust, polish, sweep, mop floors, clean…

Security Officer - Part Time Armed Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 25, 2025

A valid driver's license is required and must meet Allied Universal driver policy requirements for driving positions only. Must be at least 21 years of age.

EVS Technician PRN

Company: St. David's Medical Center

Location: Austin, TX

Posted Aug 24, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). You will complete daily cleaning of patient rooms, discharge rooms,…

Flight Data Analyst-HDQ

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 25, 2025

Skilled in the use of analysis software tools like Tableau, and Alteryx. Ability to use a computer and other office productivity tools with sufficient speed and…

EVS Technician

Company: St. David's Medical Center

Location: Austin, TX

Posted Aug 24, 2025

In order to fulfill these responsibilities, Housekeepers clean offices, patient rooms, guest rooms, bathrooms, lavatories, halls, food service areas, patient…

Environmental Services / Custodial Manager 2

Company: Sodexo

Location: Austin, TX

Posted Aug 24, 2025

Be responsible for driving client and patient satisfaction scores; Customer service and/or guest satisfaction experience in healthcare or hospitality.

Armed Security Officer - Armed License Required

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 23, 2025

Possess a valid driver's license and meet Allied Universal driver policy requirements for driving positions. CPR and First Aid certification is preferred.

Licensed Journeyman Plumber

Company: Flow Tech Plumbing LLC

Location: Humble, TX

Posted Aug 24, 2025

Use hand tools and power tools to cut, assemble, and install pipes, fittings, valves, and fixtures. Ability to use hand tools and power tools effectively for…

Customer Relations Coordinator

Company: Star Communications LLC.

Location: San Antonio, TX

Posted Aug 25, 2025

Tech-comfortable—able to navigate various platforms, troubleshoot common issues, and use support tools effectively.

Principal AI Engineer

Company: CPS Energy

Location: San Antonio, TX

Posted Aug 25, 2025

Excellent communication skills and the ability to articulate complex technical concepts to both technical and non-technical audiences.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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