Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Apartment Porter

Company: GPI Management

Location: Houston, TX

Posted Aug 22, 2025

Provide excellent customer service when interacting with residents and guests. The Porter plays a key role in maintaining the cleanliness, appearance, and…

Plumbing Service Manager

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Aug 22, 2025

This is a uniformed position and the manager will be expected to spend 60% of their time in the field, and 40% in the office.

Customer Care Representative

Company: Eagle Eye Networks

Location: Austin, TX

Posted Aug 22, 2025

Maintain accurate records of customer interactions and transactions. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and…

HVAC Selling Technician

Company: Bellaire Air Conditioning

Location: Houston, TX

Posted Aug 22, 2025

A valid driver’s license and ability to work in the field. Proven experience as an HVAC technician or similar mechanical/field service role.

Software Development Engineer, Woot!

Company: Woot.com LLC

Location: Carrollton, TX

Posted Aug 22, 2025

Our engineering teams build the web and app experiences our customers use to browse and purchase, build the tools and automation that help us to find the right…

Senior Account Manager

Company: Continental Carbon

Location: Houston, TX

Posted Aug 22, 2025

Obtains detailed knowledge of the marketplace and the key profit drivers for high performance products on a continuing basis.

Lead Software Engineer, Full Stack (Python, AWS, JavaScript)

Company: Capital One

Location: Plano, TX

Posted Aug 22, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Armed Security Officer – DFW Area (Post Sites)

Company: Texas Security & investigations Agency LLC

Location: Dallas, TX

Posted Aug 22, 2025

Valid driver’s license & reliable transportation. Provide excellent customer service to clients, residents, and visitors. At least *21 years of age*.

Activity Based Driver

Company: HEB

Location: San Antonio, TX

Posted Aug 22, 2025

Enter requested information found on your driver's license. 2 years and 100,000 miles of driving experience. Proficiency in DOT, local, state, and federal laws…

Senior Hardware Dev Engineer, AWS Generative AI & ML Servers

Company: Amazon Data Services, Inc.

Location: Austin, TX

Posted Aug 22, 2025

As a member of the Accelerated Server Hardware Engineering team you will own and lead the design, development and root cause of a new segment of accelerated…

Patient Safety Pharmacist, Amazon Pharmacy Patient Safety

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 22, 2025

Active and unrestricted Pharmacist license in good standing. Service as a clinical resource to develop patient safety requirements for new product development.

Plumbing Service Manager

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Aug 22, 2025

This is a uniformed position and the manager will be expected to spend 60% of their time in the field, and 40% in the office.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

Related Pages

© 2026 Job Transparency. All rights reserved.