Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

HVAC Service Technician

Company: Be Cool A/C & Heating

Location: Houston, TX

Posted Aug 19, 2025

Valid driver’s license and clean driving record. EPA certification and relevant technical qualifications. Perform maintenance and repairs of HVAC systems.

Security Officer

Company: Inter-Con Security Systems

Location: Houston, TX

Posted Aug 19, 2025

Possess a valid security officer registration card issued by the State of Texas. Escort staff and visitors on the client’s property.

Skilled Laborer Austin TX

Company: Western Construction Group

Location: Austin, TX

Posted Aug 19, 2025

Must have own “hand tools of the trade.”. Concrete Journeymen – Experience in the work tasks of concrete repair including small and large patches on horizontal…

Packaging Machine Operator

Company: Intertape Polymer Group (IPG)

Location: Carrollton, TX

Posted Aug 19, 2025

Maintains equipment through completion of assigned preventative maintenance tasks and minor repair techniques as required.

Call Center Representative

Company: Houston

Location: Houston, TX

Posted Aug 19, 2025

Consistently make 100+ Outbound calls per day. Research issues and educate clients on solutions. Accurately set appointments and process payments.

Customer Service/Sales Agent

Company: Fred Loya Insurance

Location: Dallas, TX

Posted Aug 19, 2025

$14.00-$17.00!!! *+ MONTHLY INCENTIVES* *+$1,000 Sign on Bonus*. If you are currently a *LICENSED INSURANCE AGENT*- We will pay you based on your experience.

Patient Safety Pharmacist, Amazon Pharmacy Patient Safety

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 19, 2025

Active and unrestricted Pharmacist license in good standing. Service as a clinical resource to develop patient safety requirements for new product development.

Sales Associate/Logistics

Company: Royal Lane Logistics

Location: San Antonio, TX

Posted Aug 19, 2025

Use CRM tools to track leads and sales activity. Generate and follow up on leads. Support sales and account management in logistics/freight.

Senior Data Architect

Company: Emergent Software

Location: San Antonio, TX

Posted Aug 19, 2025

Data warehouse design using medallion architecture and/or snowflake methodologies. *Excellent benefits package* including medical insurance, dental, vision, 401…

The Gunter Hotel San Antonio Riverwalk - Sous Chef OEM

Company: Evolution Hospitality

Location: San Antonio, TX

Posted Aug 19, 2025

Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Approach all encounters with guests and employees…

Field Project Manager

Company: Eaton

Location: Austin, TX

Posted Aug 19, 2025

Possess a valid and unrestricted driver’s license. Knowledge on plant front-end scheduling, engineering, and manufacturing process and equipment cycle times.

Senior Hardware Dev Engineer, AWS Generative AI & ML Servers

Company: Amazon Data Services, Inc.

Location: Austin, TX

Posted Aug 19, 2025

Master's degree in electrical engineering, computer engineering, or equivalent. To deliver your products you will work with an interdisciplinary team of…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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