Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Customer Experience Representative

Company: Visual Comfort & Co.

Location: Houston, TX

Posted Aug 18, 2025

This position is accountable for guiding customers through their shopping, assisting customers with navigating through the product catalogs and answering…

Armed Security Officer - Retail Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 18, 2025

A valid driver's license will be required for driving positions only. A valid driver's license is required and must meet Allied Universal driver policy…

Senior Program Manager, Experience, Innovation & Technology

Company: Dell Medical School

Location: Austin, TX

Posted Aug 18, 2025

Strong communication skills and technical fluency across engineering, clinical, operational, and executive stakeholders. Gathers and integrates user feedback.

Model Home Sales Assistant

Company: JWilliams Staffing

Location: Cedar Park, TX

Posted Aug 18, 2025

Note: Real estate license holders must place their license on inactive status while working with JWS. Qualified applicants with criminal histories will be…

Sr Pharmacy Clinical Specialist - Full Time - Days - Hematology/Oncology (ACLS)

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 18, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Logistics Analyst

Company: Allyn International Services, Inc.

Location: Deer Park, TX

Posted Aug 18, 2025

Coordinate and support export documentation filing and processing as needed, such as for certificates of origin, customs invoices, packing lists, and AES…

Executive Director

Company: Pegasus Landing of Tanglewood

Location: Houston, TX

Posted Aug 18, 2025

Ensure uncompromising compliance with state, local, and federal regulations. As Executive Director, you’ll be the heartbeat of your community—overseeing daily…

Sous Chef (Mercat Bistro)

Company: Harwood Hospitality Group LLC

Location: Dallas, TX

Posted Aug 18, 2025

We then allow guests to feel transported to different parts of the world without leaving the comforts of their own city. Plan meals and develop cost menus.

Senior Hardware Dev Engineer, AWS Generative AI & ML Servers

Company: Amazon Data Services, Inc.

Location: Austin, TX

Posted Aug 18, 2025

Master's degree in electrical engineering, computer engineering, or equivalent. To deliver your products you will work with an interdisciplinary team of…

Customer Service Representative/ Collector

Company: Atlas Credit Co.

Location: Dallas, TX

Posted Aug 18, 2025

Must have a valid driver’s license, insurance, and a reliable vehicle for fieldwork. Manage incoming and outgoing calls to ensure timely communication.

Service - Janitor II FT 7:00PM to 3:30AM (78218) Must Have Valid Driver's License

Company: Goodwill Industries of San Antonio

Location: San Antonio, TX

Posted Aug 18, 2025

For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your…

Model Home Sales Assistant

Company: JWilliams Staffing

Location: Converse, TX

Posted Aug 18, 2025

Note: Real estate license holders must place their license on inactive status while working with JWS. Take detailed notes to support the on-site sales team.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

Related Pages

© 2026 Job Transparency. All rights reserved.