Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Production Designer for Sign Shop

Company: Crowley Signs & Graphics

Location: Houston, TX

Posted Aug 13, 2025

This role combines creative design expertise with technical knowledge of sign production processes, requiring collaboration with the production team to ensure…

Marketing Graphic Designer

Company: Bishop Lifting Products Inc

Location: Houston, TX

Posted Aug 13, 2025

Own content follow-through and accuracy, including technical product details, grammar, spelling, case-sensitivity, and overall tone of messaging with guidance…

Luxury Retail Sales Associate

Company: Aroma360

Location: Houston, TX

Posted Aug 13, 2025

Opportunities for paid training to develop your skills and advance your career. Employee discount to take advantage of great deals on our products and services.

Commercial HVAC service manager

Company: ITG

Location: Austin, TX

Posted Aug 13, 2025

Manage inventory of tools, equipment, and supplies necessary for field operations. Ability to drive a van or vehicle as needed for field service operations.

Entry Level Customer Associate

Company: Confidential

Location: Plano, TX

Posted Aug 13, 2025

Work with customers to educate them on services we offer, resolve any issues, present products and services available and highlight any upgrades and benefits of…

Service/Install Manager

Company: Air Clinic, Inc.

Location: Converse, TX

Posted Aug 13, 2025

Utilize tools such as an ohmmeter for testing electrical connections and ensuring proper functionality of installed systems.

Project Manager Assistant

Company: SGS

Location: Houston, TX

Posted Aug 13, 2025

Provides back-up coverage for project managers within functional group – both email and phone calls. Makes or returns specific phone calls as directed by…

Full Stack Software Developer

Company: Lockt, LLC

Location: Addison, TX

Posted Aug 13, 2025

Review requirements, specifications and technical design documents to provide timely and meaningful feedback. Prefer experience with log/data analysis pipelines…

Licensed Journeyman Plumber

Company: ITG

Location: Austin, TX

Posted Aug 13, 2025

Valid commercial driving license preferred for transporting tools and materials to job sites. Experience in field service roles that require adaptability and…

Entry Level Client Relations

Company: GlobalGateway Recruiting

Location: Pasadena, TX

Posted Aug 13, 2025

Drive customer acquisition and retention through quality conversations. Provide exceptional customer service and maintain professionalism.

Director Natural Gas Marketing and Trading

Company: Enbridge

Location: Houston, TX

Posted Aug 13, 2025

Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems…

Accountant

Company: C2 GPS- Capital Area Workforce

Location: Austin, TX

Posted Aug 13, 2025

Valid driver’s license and proof of insurance with good driving record. Knowledge of budget control methods, fiscal policies and procedures, and applicable…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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