Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Marketing Brand Manager

Company: Premier Trailer Leasing

Location: Plano, TX

Posted Oct 16, 2025

Proficiency in digital marketing and analytics tools, with expertise in CRM and marketing automation, social media and content management, and paid advertising…

Business Development Manager

Company: Level Construction

Location: Houston, TX

Posted Oct 15, 2025

*Bachelor’s degree* in Marketing, Business Administration, Sales, or related field. Collaborate with internal teams to develop and execute effective sales…

Customer Service Associate (Farmers Branch, Texas)

Company: Rocket Mortgage

Location: Farmers Branch, TX

Posted Oct 15, 2025

Answer 40-50 inbound and outbound calls daily using our dialer system. The Company provides reasonable accommodations to qualified individuals with disabilities…

CDL-A Dedicated Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Spring, TX

Posted Oct 16, 2025

Drivers on this fleet operate condo trucks and dry van trailers. Top-of-the-line trucks with automatic transmissions. Safety and On-Time bonus.

Sushi Chef

Company: Nikko Southlake

Location: Southlake, TX

Posted Oct 15, 2025

Partner with service personnel and restaurant managers to satisfy guests. Arrange dishes on platters in accordance with preparation instructions obtained from…

Silvercote - Driver Heavy Truck

Company: Service Partners

Location: Dallas, TX

Posted Oct 15, 2025

Valid Class A or Class B driver’s license. Minimum of 1 year of verifiable commercial driving experience. Safely operate a tractor trailer combination locally.

Staff Pharmacist, Amazon Pharmacy

Company: PillPack, LLC

Location: Austin, TX

Posted Oct 15, 2025

You must be licensed in the state of Texas and willing to commute to our facility as needed. Active and unrestricted Pharmacy License in state of employment (…

Welder - 2nd shift

Company: MICA Steelworks Inc

Location: Euless, TX

Posted Oct 16, 2025

Ability to weld steel components with welding equipment as specified by layouts, engineering drawings, work orders, or verbal instructions.

Executive Chef - Guard and Grace Houston

Company: Guard and Grace Houston

Location: Houston, TX

Posted Oct 15, 2025

Have a vast knowledge of a variety of cuisines and cooking techniques, as well as passion for delivering an exceptional guest dining experience.

Director of Brand & Creative Strategy

Company: PMG

Location: Dallas, TX

Posted Oct 15, 2025

8+ years of experience in strategy or a related discipline, with a bachelor's degree or equivalent work experience.

Customer Experience Assistant, Sales

Company: Brilliant Earth

Location: Austin, TX

Posted Oct 15, 2025

Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience…

AWS Architect

Company: Infosys

Location: Plano, TX

Posted Oct 16, 2025

Ability to communicate technology solutions to various stakeholders (technical, business, enterprise architecture, and senior management teams) with excellent…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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