Customer Satisfaction Jobs in Austin, TX

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Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Security Assessor-Austin TX

Company: Trident Security Solutions

Location: Austin, TX

Posted Aug 08, 2025

Possess and maintain a valid state issued driver's license. Possess and maintain a valid state issued security license, when applicable based on assignment.

Retail Sales Associate - Part Time - The Domain

Company: YETI

Location: Austin, TX

Posted Aug 08, 2025

Operate office equipment and technology (i.e., computers, phones, copier, etc.). Ability to accurately complete POS and mobile POS transactions.

Customer Tech Service Representative (Solventum)

Company: Solventum

Location: San Antonio, TX

Posted Aug 08, 2025

Performing daily tasks to support customer/patient work order management through Field Service Representatives, UPS, or Couriers, including delivery, and…

Engineer, Data

Company: Concentra

Location: Addison, TX

Posted Aug 08, 2025

Implements programming languages to develop and test architectures that enables. Accordance with federal and state laws and company policies.

Java Technical Architect

Company: Infosys

Location: Irving, TX

Posted Aug 08, 2025

This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including…

Customer Service Representative

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Aug 08, 2025

The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information…

DIGITAL MARKETING SPECIALIST

Company: Frost Bank

Location: San Antonio, TX

Posted Aug 08, 2025

Bachelor’s degree in Marketing or a related field; or equivalent experience in digital marketing. Assists with analysis of Frost’s digital activity (web, mobile…

Pallet Repair Construction

Company: Ryder

Location: San Antonio, TX

Posted Aug 08, 2025

Will use a pneumatic nail gun, powered saw, and other powered/hand tools to repair or assemble pallets. Ryder is immediately hiring permanent full-time Skilled…

Anthropologie Sales Associate

Company: Anthropologie

Location: Austin, TX

Posted Aug 08, 2025

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Software Engineer

Company: ManTech

Location: San Antonio, TX

Posted Aug 08, 2025

Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (…

Executive Chef 2

Company: Sodexo

Location: Sugar Land, TX

Posted Aug 08, 2025

Have the ability and willingness to develop and train frontline employees. Sodexo is seeking an Executive Chef 2 for a Corporate Services at a high-profile…

Backend Associate Developer/Developer, IT Applications

Company: American Airlines

Location: Dallas, TX

Posted Aug 08, 2025

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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