Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Registered Nurse - Patient Aligned Care Team (PACT)

Company: US Veterans Health Administration

Location: San Antonio, TX

Posted Aug 07, 2025

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the…

Plumber

Company: United States Home Services

Location: Houston, TX

Posted Aug 07, 2025

Your own helper is a bonus. Minimum 2 years experience installing residential equipment. Consistent flow of work every week. Ability to take on 5 jobs per week.

Retail Sales Associate - Kitchens and Appliances

Company: IKEA

Location: Houston, TX

Posted Aug 07, 2025

Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount…

Retail Sales Associate (All Positions) - HIRING EVENT

Company: House of Sport

Location: Live Oak, TX

Posted Aug 07, 2025

Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

Armed Security Officer - Financial Institution

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 07, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Residential Journeyman Plumber

Company: Elmer's Home Services

Location: Grapevine, TX

Posted Aug 07, 2025

A valid Texas driver's license. As a Residential Journeyman Plumber, you take service customer calls, coordinate with dispatch for scheduling and debriefing,…

Armed Security Officer - Financial Site Patrols

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 07, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Retail Sales Lead > HRLY + Commission

Company: Perfumania Retail Store

Location: Austin, TX

Posted Aug 07, 2025

Pursues sales growth by greeting and developing rapport with customers. Perfumania specializes in the sale of genuine designer fragrances and operates over 100…

Plumber

Company: United States Home Services

Location: Dallas, TX

Posted Aug 07, 2025

Your own helper is a bonus. Minimum 2 years experience installing residential equipment. Consistent flow of work every week. Ability to take on 5 jobs per week.

Armed Security Guard - Front Desk - Multiple Shifts

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 07, 2025

A valid driver's license will be required for driving positions only. Provide customer service to clients and visitors by carrying out security-related…

Armed Security Officer - Full Time - 2nd shift - $21.00/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Aug 07, 2025

Must have your own weapon. Armed Security Officer - Full Time - 2nd shift - $21.00/hr. Sunstates Security is currently hiring Full-Time, Armed Security Officers…

Project Manager

Company: Aggreko

Location: Houston, TX

Posted Aug 07, 2025

You’ll have general understanding of power generators, diesel engines, electrical distribution equipment, HVAC equipment and/or oil free air compressors.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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