Customer Satisfaction Jobs in Austin, TX

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Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Security Officer - Armed Patrol - Financial Site

Company: Allied Universal

Location: San Antonio, TX

Posted Jul 31, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Window Installer (Entry Level)

Company: Avanti Windows & Doors, LLC

Location: Austin, TX

Posted Jul 31, 2025

Effectively communicating field issues and areas of improvement. Ability to use cordless drivers, levels, and nail guns. Be at work on time every day.

Cabinet Maker

Company: Surface Experts - Southeast Houston

Location: Houston, TX

Posted Jul 31, 2025

Hands-on work experience – possibly in construction, manufacturing, painting, or personal hobbies. This allows our technicians to keep their tools and equipment…

Registered Nurse Operating Room, Seasonal FT Days (Sep-Dec)

Company: Eminent Medical Center Operating, LLC

Location: Richardson, TX

Posted Jul 31, 2025

O Participates in the implementation of proposed solutions. O The chart is complete and/or steps are taken to correct deficiencies.

Vehicle Patrol Security Officer - 77095

Company: United Protective Services

Location: Houston, TX

Posted Jul 31, 2025

Must be at least 25 years old with a current drivers license. The general overall duties of this assignment require providing outstanding customer service to…

Marketing Program Manager

Company: YETI

Location: Austin, TX

Posted Jul 31, 2025

All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national…

Business Analyst

Company: Robert Half

Location: Dallas, TX

Posted Jul 31, 2025

O Use existing tools and techniques to execute test cases and build/script new tools for performing testing/validation functions.

E-Commerce Sales Manager/ CRO Specialist (ONSITE)

Company: Sobremesa Hospitality Management

Location: Austin, TX

Posted Jul 31, 2025

Bachelor's degree in Marketing, Business, eCommerce or related field. Familiarity with eCommerce platforms, content management systems (CMS), and web analytics…

Financial Analyst, Finance Development Program

Company: Apple

Location: Austin, TX

Posted Jul 31, 2025

In these rotations, FDPs will learn to: - Monitor financial performance, highlight trends, and analyze anomalies - Streamline reporting through the use of…

Cyber Security Analyst

Company: A-1 Personnel of Houston

Location: Houston, TX

Posted Jul 31, 2025

The selected contractor will support key cybersecurity initiatives including SIEM operations, automation, incident response processes, and integration of…

Culinary Chef Instructor - San Antonio

Company: Culinary Institute of America

Location: San Antonio, TX

Posted Jul 31, 2025

Bachelor Degree or equivalent in the field of Culinary Arts, Foodservice Management, Hospitality, Education or a related field.

Customer Service Representative

Company: Community Waste Disposal

Location: Dallas, TX

Posted Jul 31, 2025

Customer Service Representatives handle a significant volume of inbound calls from customers in order to provide information regarding trash work orders,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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