Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

French Pastry Chef/ Morning Baker

Company: Heaven’s Bistro & Bakery

Location: Austin, TX

Posted Jul 30, 2025

Interact with guests, receive their feedback, make note of their compliments and complaints. Ensure kitchen equipment and supplies are clean and sanitized.

Chef

Company: The G Spot

Location: Houston, TX

Posted Jul 30, 2025

Bartending skills are advantageous for enhancing guest experiences. As a Chef, you will be responsible for overseeing kitchen operations, ensuring high-quality…

Chef

Company: The G Spot

Location: Houston, TX

Posted Jul 30, 2025

Bartending skills are advantageous for enhancing guest experiences. As a Chef, you will be responsible for overseeing kitchen operations, ensuring high-quality…

Porter

Company: FirstService Residential

Location: Houston, TX

Posted Jul 30, 2025

Reports any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken windowpanes, missing nuts or screws, etc.).

Lead Janitor

Company: ABM Industries

Location: Houston, TX

Posted Jul 30, 2025

The ideal candidate will have strong leadership skills, attention to detail, and the ability to ensure a clean, safe, and welcoming environment for all staff…

OPSEC Technical Analyst

Company: Govcio LLC

Location: San Antonio, TX

Posted Jul 30, 2025

Learning & Development platform, to include certification preparation content. May provide computer forensic and intrusion support to high technology…

CSR - Customer Service Representative

Company: Employnet

Location: Irving, TX

Posted Jul 30, 2025

Associate or bachelor’s degree in business, Communications, or related field preferred. Minimum of 1-2 years of customer service experience, preferably in the…

PRN Hospital Pharmacist

Company: Cardinal Health

Location: Round Rock, TX

Posted Jul 30, 2025

IV certified or ability to obtain certification. Licensed, “good standing” pharmacist in the state of Texas required.

GRC Analyst II

Company: Camp Systems

Location: Austin, TX

Posted Jul 30, 2025

Responsibilities require project management experience, as well as expertise to ensure effective system-wide security analysis; controls design, development and…

Enterprise Monitoring Analyst

Company: Tyto Athene, LLC

Location: San Antonio, TX

Posted Jul 30, 2025

AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred. Accurately log, ticket, and own/escalate incidents resulting from…

Senior Project Manager for Turnkey Projects

Company: EMD Electronics

Location: Austin, TX

Posted Jul 30, 2025

Bachelor's degree in chemical engineering, mechanical engineering, electrical engineering, construction management, project management, or a related technical…

Residential House Cleaner

Company: Reimaging Enterprises LLC

Location: San Antonio, TX

Posted Jul 30, 2025

A valid driver's license may be required for travel between job sites. The ideal candidate will be responsible for maintaining cleanliness and sanitation in…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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