Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Bilingual Sales Associate -Garland/Richardson- Texas

Company: Dolfin Tech

Location: Garland, TX

Posted Jul 29, 2025

Ability to manage large amounts of cash transactions. You will be responsible for driving the results and development of the organization.

Dispatch/Customer Service Representative

Company: Vamvoras, Ltd

Location: San Antonio, TX

Posted Jul 29, 2025

Other job duties may be included but not limited to filing, invoice entry, proposal/estimate write ups, permit responsibilities, answer multi line phone system,…

LOTTERY - Accounts Payable Accountant (Accountant II)

Company: TEXAS LOTTERY COMMISSION

Location: Austin, TX

Posted Jul 29, 2025

We offer competitive compensation, including merit increases for outstanding performance; longevity payments after two years; opportunities for hybrid work from…

Microsoft Azure Cloud Engineer

Company: Emergent Software

Location: Austin, TX

Posted Jul 29, 2025

Strong verbal and written communication skills with ability to explain technical concepts to both technical and non-technical audiences.

Senior Project Manager (Modern Work Delivery Lead)

Company: Emergent Software

Location: San Antonio, TX

Posted Jul 29, 2025

Sufficient level of technical background enabling you to provide credible guidance to engineering teams and accurately evaluate complex project risks and issues…

Housekeeper (Apartment Complex)

Company: LB2 Communities

Location: Dallas, TX

Posted Jul 29, 2025

Ensure that all rooms are properly cleaned and made ready for new move-ins. Familiarity with hospitality standards and practices is a plus.

Home Health Registered Nurse (RN) - South Austin

Company: Home Care Providers of Texas

Location: Austin, TX

Posted Jul 29, 2025

Collaborate on Plan of Care - Partner with the interdisciplinary care team to develop, implement, and update personalized care plans that address each patient’s…

Bouncer/Door Security

Company: The Nodding Donkey

Location: Dallas, TX

Posted Jul 29, 2025

Check identification for age verification and ensure that only patrons of legal drinking age are allowed entry to the venue. Capacity to be stern, as required.

Senior Graphic Designer

Company: Lower

Location: Austin, TX

Posted Jul 29, 2025

Bachelor's degree in Graphic Design or related field. Produce engaging video content and motion graphics for social media, web, and digital campaigns, including…

Microsoft Azure Cloud Engineer

Company: Emergent Software

Location: Houston, TX

Posted Jul 29, 2025

Strong verbal and written communication skills with ability to explain technical concepts to both technical and non-technical audiences.

Customer Service Associate

Company: Accenture

Location: San Antonio, TX

Posted Jul 29, 2025

Responds to incoming calls from clients and or employers. Microsoft Office to include Excel (data entry). Contacts PA members to request necessary information…

Microsoft Azure Cloud Engineer

Company: Emergent Software

Location: San Antonio, TX

Posted Jul 29, 2025

Strong verbal and written communication skills with ability to explain technical concepts to both technical and non-technical audiences.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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