Customer Satisfaction Jobs in Austin, TX

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Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

C++ Software Engineer

Company: eTeam Inc.

Location: Irving, TX

Posted Jul 28, 2025

Able to convey technical concepts to non-technical audiences. Educate others (technical and non-technical) on areas of expertise. 3+ years of python experience.

Territory Sales Associate- Natural Stone Products

Company: Faber CNK Stone Corp

Location: Houston, TX

Posted Jul 28, 2025

As an Outside Sales Associate, you will be responsible for generating new business and maintaining relationships with contractors, builders, architects,…

Construction Project Manager

Company: McCoy-Rockford Inc

Location: Austin, TX

Posted Jul 28, 2025

Coordinate project management activities with schedules for client, architects, engineers, designers, general contractors, manufacturers, and state and local…

Customer Order Management

Company: TS Moto

Location: San Antonio, TX

Posted Jul 28, 2025

Rep must respond to e-mails and calls in a timely and professional manner. This includes expediting and coordinating timely shipments with our manufacturing…

Spanish Bilingual Customer Service

Company: Foundever

Location: Austin, TX

Posted Jul 28, 2025

Handle inbound customer service calls. Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of…

Call Center Specialist I - Houston, TX-Bi-lingual Preferred

Company: Cenikor Foundation

Location: Houston, TX

Posted Jul 28, 2025

Conduct follow up outbound phone calls and maintain follow up outcomes through client contact and documentation. Demonstrate mission of service to our clients.

Trainer/Sales Associate

Company: HireWorks, LLC

Location: San Antonio, TX

Posted Jul 28, 2025

Assist members during their visits by providing warm greetings for each visit, answering their questions, providing proper sauna and workout instructions,…

Project Manager, Abusive Actor Operations

Company: Meta

Location: Austin, TX

Posted Jul 28, 2025

2+ years of work experience in role involving strategic/analytical initiatives (project management, consulting experience, data analysis or technical systems)…

Sales Associate

Company: Quatrine Home

Location: Houston, TX

Posted Jul 28, 2025

Interior design background is preferred but not required. As a Sales Associate, you will play a vital role in creating a welcoming shopping experience,…

BDC Customer Service Agent

Company: You Drive Auto, LLC

Location: Austin, TX

Posted Jul 28, 2025

*Handling inbound calls and online leads:*Answering phone calls and responding to online inquiries from potential customers interested in purchasing a vehicle.

Armed Security Officer

Company: First Responder Protective Services

Location: San Antonio, TX

Posted Jul 28, 2025

Valid Texas Driver’s License with clean driving history. Provide armed protection for construction sites, equipment, and personnel. High school diploma or GED.

Commercial Service Tech/Helper Apprentice Electrician

Company: CSE Electrical

Location: Austin, TX

Posted Jul 28, 2025

Valid driver’s license and clean driving record. Measure, cut, bend, thread, assemble, and install electrical conduit using rulers, measuring devices, hand…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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