Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Customer Service Representative (Client Onboarding & Migration Specialist: In-office)

Company: Mphasis Digital Risk

Location: Carrollton, TX

Posted Jul 25, 2025

Perform *client outreach (calls, email, meetings),* coordination, and associated reporting and tracking. Perform *migration data entry for manual conversions*…

Retail Sales - Domain Northside

Company: Nordstrom Inc

Location: Austin, TX

Posted Jul 25, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).

Sr. Manager, Online Marketing

Company: Home Depot / THD

Location: Houston, TX

Posted Jul 25, 2025

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to…

Executive Chef - Senior Living

Company: Provincial Senior Living

Location: Dallas, TX

Posted Jul 25, 2025

Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the residents' and/or guest's expectation.

Field Applications Engineer

Company: Solomon Technology Corporation

Location: Houston, TX

Posted Jul 25, 2025

1–3 years of experience in field engineering, vision systems, AI model deployment, or factory automation. Support field testing, fine-tuning of image models,…

Facilities Carpenter

Company: Crothall Healthcare

Location: Dallas, TX

Posted Jul 25, 2025

Driver's license and clean driving record required. We will consider for employment all qualified applicants, including those with a criminal history (including…

Retail Sales - Women's Apparel - Barton Creek Square Mall

Company: Nordstrom Inc

Location: Austin, TX

Posted Jul 25, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).

Full Service Plumber

Company: Same Day Water Heaters

Location: Houston, TX

Posted Jul 25, 2025

Must have own transportation and tools, including cell phone and/or tablet for wireless job processing. Tradesman or above plumbing license.

CDL-A Local Shuttle Driver Home Daily

Company: Go Career Choice

Location: San Antonio, TX

Posted Jul 25, 2025

Do you hold a valid CDL-A license with a doubles endorsement? Do you have at least 1 year of recent tractor-trailer driving experience within the last 3 years?

Installer/Carpenter

Company: The Guild Collective

Location: Austin, TX

Posted Jul 25, 2025

Must have a good driving record. Drug-free at all times. Must be able to lift 50 pounds.

Customer Experience Analyst

Company: Home Depot / THD

Location: Houston, TX

Posted Jul 25, 2025

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to…

STATE OF GRACE EXECUTIVE CHEF – UP TO $100K/yr. + BONUS (River Oaks)

Company: Rocket Farm Restaurants LLC

Location: Houston, TX

Posted Jul 25, 2025

He/she ensures that all culinary employees maximize efficiency and productivity in order to achieve total guest satisfaction while actively reviewing and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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