Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Electrician III

Company: STATE PRESERVATION BOARD

Location: Austin, TX

Posted Oct 09, 2025

Must have a current drivers license and safe driving record. Current electrical journeyman's license. Install and repair electrical systems, apparatus, and…

Armed Security Officer Full Time All shifts $19.00/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Oct 09, 2025

2 years of security experience. Armed Security Officer Full Time All shifts $19.00/hr. These positions are for All shifts, all days of the week, including…

Director, Customer Experience - Medicare Advantage

Company: Clover Health

Location: Houston, TX

Posted Oct 09, 2025

Leverage AI to optimize training design, develop realistic simulation-based learning and role-play experiences, and implement co-pilot tools that empower agents…

Sr Analyst, People Processes and Analytics

Company: Petco

Location: San Antonio, TX

Posted Oct 09, 2025

Help design and develop automated dashboards and reporting templates to connect insights to business decision-making and execution process.

THECB - Data Analyst III (Funding Analyst)

Company: TEXAS HIGHER EDUCATION COORDINATING BOARD

Location: Austin, TX

Posted Oct 09, 2025

Master’s degree from an accredited college or university, in a related field, may substitute for one year of required work experience.

Pharmacist - Mail order Pharmacy

Company: Sugar Land Pharmacy

Location: Sugar Land, TX

Posted Oct 09, 2025

This role supports our growing mail-order Pharmacy and requires active licensure in several jurisdictions to ensure compliance with state-specific regulations.

Flatbed Truck Driver - $1,200 orientation pay

Company: Lone Star Transportation

Location: Austin, TX

Posted Oct 09, 2025

*Specialized drivers earn up to $150,000 per year*. *Standard OTR drivers earn up to $85,000 per year*. Must have 6+ months flatbed experience.

Service Electrician

Company: George-McKenna Electrical

Location: Dallas, TX

Posted Oct 09, 2025

Install, maintain, and repair electrical wiring, equipment and fixtures. GME is an Electrical, Security, and Structured Cabling Contractor with the capability…

Travel RN Pediatric Intensive Care Unit - PICU

Company: NURSES Etc STAFFING

Location: Houston, TX

Posted Oct 09, 2025

Active RN license in TX or compact state. Travel Registered Nurse Pediatric Intensive Care Unit - PICU | Houston, TX*. 2 years of recent PICU experience.

Accountant

Company: Visa

Location: Austin, TX

Posted Oct 09, 2025

The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such…

Second Shift Refrigeration Technician I

Company: Thermo King

Location: Houston, TX

Posted Oct 09, 2025

Must have own tools- DVOM, refrigeration gauges, hand tools, power tools, etc. One year of experience and TK certified or in the process of TK certification.

HVAC Mechanic III

Company: STATE PRESERVATION BOARD

Location: Austin, TX

Posted Oct 09, 2025

Must have a current drivers license and safe driving record. Responds to after hour's calls needing immediate attention and to emergency situations.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

Related Pages

© 2026 Job Transparency. All rights reserved.