Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Commissioned Officer

Company: TRI SHIELD SECURITY & INVESTIGATIONS LLC

Location: Houston, TX

Posted Jul 11, 2025

Control traffic and parking by directing visitors. Good working knowledge of security operations. Candidates with Criminal Justice, military, police, and…

Building Security Coordinator (Evening Shift) (Full-Time, Regular)

Company: Travis County

Location: Austin, TX

Posted Jul 11, 2025

Attend training and certification courses as needed and as required by the Department, in order to maintain certifications and skills necessary to perform the…

PIPE WELDER

Company: Performance Energy Services, LLC

Location: Houston, TX

Posted Jul 11, 2025

Operate air arc gouger, grinder, and other industry machines, tools, and equipment. Lay out, position, fit and weld various piping and structural components,…

Territory Sales Manager-Non-Destructive Testing

Company: Acuren Inspection, Inc.

Location: La Porte, TX

Posted Jul 11, 2025

Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/…

FT Multi Location Sales Associate

Company: Lovesac Company

Location: Dallas, TX

Posted Jul 11, 2025

Must have a valid driver’s license, a clean driving record free of major violations, access to a reliable vehicle for work-related travel along with current…

Restaurant Chef - Hilton Anatole

Company: Hilton

Location: Dallas, TX

Posted Jul 11, 2025

Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and…

HVAC Journeyman Chiller Mechanic (un)

Company: Johnson Controls

Location: Houston, TX

Posted Jul 11, 2025

You will be required to use cutting-edge software and technology, along with a variety of hand-tools, rigging equipment, following blueprints or engineering…

Field Solutions Architect IV, Generative AI, Google Cloud

Company: Google

Location: Austin, TX

Posted Jul 11, 2025

Master's degree in Computer Science, Engineering, or a related technical field. Coordinate regional field enablement with leadership and work closely with…

Painting Contractor

Company: Artisan Painting of Houston, LLC

Location: Houston, TX

Posted Jul 11, 2025

Ability to operate power tools and other equipment safely in a construction environment. Utilize power tools safely and effectively for various tasks related to…

Non-Commissioned Security Officer

Company: TRI SHIELD SECURITY & INVESTIGATIONS LLC

Location: Austin, TX

Posted Jul 11, 2025

*Officer must have own firearm if working commissioned post*. Control traffic and parking by directing visitors. Good working knowledge of security operations.

Customer Service Representative I

Company: IBC Bank

Location: San Antonio, TX

Posted Jul 11, 2025

Answer/handle incoming external customer calls regarding account activity , solve debit card issues and general banking issues including basic online support.

Leasing Manager

Company: CLS Living

Location: Austin, TX

Posted Jul 11, 2025

CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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