Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Exterior Home and Commercial Lighting Installer (Seasonal)

Company: Astoria Lighting Co - Houston

Location: Houston, TX

Posted Oct 07, 2025

*You must have* *your own tools* (drills, ladders, metal snips, basic hand tools). Solar installers, roofers, framers, or other trades* that are comfortable…

Plumbing Service Technician

Company: C W Service Pros

Location: Lewisville, TX

Posted Oct 07, 2025

Valid driver's license and clean driving record. Active Texas plumbing license (Tradesman, Journeyman, or higher). On-target earnings (OTE): $80,000–$120,000+.

Controller

Company: Acara

Location: San Antonio, TX

Posted Oct 07, 2025

*Hearing: *Ability to answer/route telephone calls, and understand what clients and co-workers are saying in normal conversation.

Retail Customer Service & Sales Associate

Company: A.I.A Elite

Location: Austin, TX

Posted Oct 07, 2025

You'll gain sales expertise, master persuasion, and develop skills that extend far beyond events. Track interactions and manage customer information using the…

Senior Application Developer (Mobile React)

Company: Brinks Home

Location: Dallas, TX

Posted Oct 07, 2025

Familiarity with modern front-end build pipelines and tools. Design and develop mobile applications using React Native.

SWAT Project Manager

Company: Rain for Rent

Location: Arlington, TX

Posted Oct 07, 2025

Specific knowledge of pump hydraulics, construction project management, and bypass pumping design. To facilitate successful implementation and completion of…

HVAC Service Technician

Company: Goettl Air Conditioning and Plumbing

Location: San Antonio, TX

Posted Oct 07, 2025

A safe driver with a valid license and clean record. Career Development – 90% of field employees receive weekly training; 25% are promoted from within.

Construction Laborer

Company: Hill & Wilkinson General Contractors

Location: Austin, TX

Posted Oct 07, 2025

Talk, listen and speak clearly in person and on telephone. Unload and carry materials at construction sites. Set up and take down ladders, scaffolding and other…

Direct Marketing Trainee

Company: YN Marketing Solutions Inc.

Location: Missouri City, TX

Posted Oct 07, 2025

Implementation of marketing plans by driving sales and market strategy insights. This entry-level position is perfect for individuals looking to start a career…

Class C Box Truck Driver

Company: Transportation Concepts, Inc. (TCI)

Location: Austin, TX

Posted Oct 07, 2025

Valid Class C driver’s license. 6+ months of delivery driving experience in the last year. Safely operate a Class C box truck on a local route.

Marketing Manager

Company: Senox Corporation

Location: Austin, TX

Posted Oct 07, 2025

Bachelor's degree in Marketing, Business, Communications, or a related field. Strong understanding of digital marketing platforms, tools, and strategies.

DISTRICT CHEF

Company: Eurest

Location: Spring, TX

Posted Oct 07, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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