Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Journeyman Electrician

Company: Unified Personnel

Location: Dallas, TX

Posted Feb 18, 2025

Valid driver’s license and reliable transportation. Design and layout electrical circuits; install fixtures, wiring, conduits, motors, and other electrical…

HVAC Refrigeration Service Technician

Company: Nextech

Location: Dallas, TX

Posted Feb 18, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

CDL Truck Driver

Company: Revelation Energy Diesel Distribution Inc

Location: Houston, TX

Posted Feb 23, 2025

*Experience*: Previous experience (two years minimum) as a truck driver is often preferred, with a clean driving record. Box truck: 2 years (Required).

Customer Support Specialist - Dallas, TX

Company: Accommodations Plus International

Location: Dallas, TX

Posted Feb 26, 2025

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Retail Sales Associate, Optics Specialist ($14 an hour plus 4% Commission)

Company: ATN Shops Corp

Location: Austin, TX

Posted Feb 18, 2025

You'll deliver excellent customer service while being courteous and knowledgeable of the full suite of ATN products. Meet or exceed monthly sales goals.

Golf Shop Cashier

Company: City of Kilgore

Location: Houston, TX

Posted Feb 26, 2025

Performs routine work in answering phones, receiving the public, providing customer assistance, and operating cash register.

Sushi Chef - $25 per hour - Uchi Houston

Company: Uchi Restaurants

Location: Houston, TX

Posted Feb 21, 2025

Interact with guests at the sushi bar; take orders, explain dishes, and cultivate an amazing experience for yourself and the guest.

Data Analyst Lead

Company: Scottish Rite for Children

Location: Dallas, TX

Posted Feb 20, 2025

Bachelor’s degree, preferably in healthcare analytics, computer science, data science, information technology, computer engineering, or other computational /…

Data Control Officer | Security (Access Control)

Company: Sitemetric

Location: Pflugerville, TX

Posted Feb 24, 2025

Sitemetric provides construction owners, general contractors, subcontractors, and workers data, hardware, software, and tech-enabled services in combinations…

Sterile Compounding Pharmacist

Company: Grand Ave Pharmacy

Location: Pflugerville, TX

Posted Feb 18, 2025

We are looking for a Sterile Compounding certified pharmacist that will be tasked with overseeing the Sterile compound lab and the technicians.

HVAC Controls Technician

Company: Skilled Performance Group

Location: Houston, TX

Posted Feb 18, 2025

✅ Valid *driver’s license* and ability to travel to job sites. The ideal candidate will have experience with *HVAC mechanical systems, control wiring, and…

Software Engineer

Company: Interclypse, Inc.

Location: San Antonio, TX

Posted Feb 26, 2025

This program in combination with our comprehensive time off and leave programs allow you to design a career and compensation program that enables near infinite…

Frequently Asked Questions

What are the typical salary ranges for Customer Satisfaction roles by seniority?
Salaries for Customer Satisfaction roles vary significantly based on experience, location, and company size. Entry-level Customer Support Specialists typically earn between $40,000 and $60,000 annually. Mid-level positions, such as Senior Customer Service Representatives or CX Analysts, often range from $60,000 to $90,000. Senior roles like Customer Success Managers, CX Strategists, or Directors of Customer Experience can command salaries from $90,000 to over $150,000, especially in tech companies or those with complex product offerings.
What skills and certifications are essential for Customer Satisfaction professionals?
Key skills include exceptional communication (written and verbal), active listening, empathy, problem-solving, and conflict resolution. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Intercom is vital. For more analytical or strategic CX roles, data analysis skills and experience with tools like Tableau or Google Analytics are beneficial. Relevant certifications include the Certified Customer Experience Professional (CCXP) from the CXPA, specific CRM platform certifications, or ITIL Foundation for roles in technical support operations.
Is remote work commonly available for Customer Satisfaction roles?
Yes, remote work is highly prevalent in the Customer Satisfaction field, particularly for frontline customer support and some customer success management roles. The nature of these positions, often relying on cloud-based communication tools, CRMs, and knowledge bases, makes them well-suited for remote or hybrid models. Companies often provide comprehensive virtual onboarding and support to ensure remote teams remain connected and effective, offering flexibility for many professionals.
What are the common career progression paths within Customer Satisfaction?
Career paths often start with Customer Support Specialist roles, progressing to Senior Specialist or Team Lead. From there, individuals can advance to Manager or Director of Customer Success/Experience. Specialization is also common, leading to roles such as CX Analyst, Journey Mapper, Product Support Engineer, or Customer Advocacy Manager. Some professionals transition into related fields like Product Management, Sales Enablement, or Learning & Development, leveraging their deep understanding of customer needs and product usage.
What are the current industry trends impacting Customer Satisfaction?
Several trends are reshaping the Customer Satisfaction landscape. There's a strong push towards <em>proactive customer experience</em>, using data and AI (like sentiment analysis tools or predictive analytics) to anticipate and address customer needs before they arise. The adoption of <em>AI-powered chatbots and self-service portals</em> continues to grow, automating routine inquiries and freeing human agents for complex issues. Furthermore, an increased focus on <em>omnichannel experiences</em> ensures seamless interactions across all touchpoints, and the emphasis on demonstrating <em>Customer Experience ROI</em> drives data-driven decision-making and investment in advanced VoC (Voice of Customer) programs.

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