Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Service Carpenter Intermediate - DFW area

Company: In-N-Out

Location: Lancaster, TX

Posted Oct 01, 2025

Responsible for service calls, either alone, or with the assistance of other carpenters. Available to assist on emergency store calls for the In-N-Out Burger…

Principal AI Architect

Company: Paycom Payroll Llc

Location: Grapevine, TX

Posted Oct 01, 2025

Lead the design, development, and deployment of GenAI models and intelligent agents. Translate complex technical concepts into clear insights for non-technical…

Software Engineer

Company: Southwest Airlines

Location: Dallas, TX

Posted Oct 01, 2025

Ability to analyze and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis…

Analyst/Sr Analyst, IT Cybersecurity Incident Response

Company: American Airlines

Location: Dallas, TX

Posted Oct 01, 2025

Bachelor’s degree in Cybersecurity, Information Technology, Risk Management, or a related field. Ability to translate technical cybersecurity risks into…

Service Carpenter Intermediate - Austin, TX area

Company: In-N-Out

Location: Lancaster, TX

Posted Oct 01, 2025

Responsible for service calls, either alone, or with the assistance of other carpenters. Available to assist on emergency store calls for the In-N-Out Burger…

Customer Service and Sales Associate

Company: GlobalGateway Recruiting

Location: Houston, TX

Posted Oct 01, 2025

Share product knowledge, answer questions, and promote current offers. This is a *full-time, entry-level opportunity* that includes paid training, leadership…

Client Success Manager - Grapevine

Company: Paycom Payroll Llc

Location: Grapevine, TX

Posted Oct 01, 2025

Comfortable with high-volume calls, persuasion and data analysis to understand client needs. Bachelor's degree in Business or related field of study.

Model Home Sales Assistant

Company: JWilliams Staffing

Location: Adkins, TX

Posted Oct 01, 2025

Note: Real estate license holders must place their license on inactive status while working with JWS. Take detailed notes to support the on-site sales team.

Sr AI Engineer

Company: Paycom Payroll Llc

Location: Grapevine, TX

Posted Oct 01, 2025

Bachelor's degree in Computer Science, Machine Learning, Artificial Intelligence, or related field. Master's degree in Computer Science, Machine Learning,…

Flex Security Officer - Austin

Company: GardaWorld Security Services U.S.

Location: Austin, TX

Posted Oct 01, 2025

If you have a valid Drivers License. Uniform provided at no cost. This position is a non - guaranteed of hours but has a strong possibility for 32 - 40 hours…

Sales Associate

Company: Club Car Wash

Location: Manor, TX

Posted Oct 01, 2025

Flexible Scheduling - You undoubtedly have commitments to your family, friends, school or sports teams. Create a positive experience for every customer, every…

Model Home Sales Assistant

Company: JWilliams Staffing

Location: San Antonio, TX

Posted Oct 01, 2025

Note: Real estate license holders must place their license on inactive status while working with JWS. Take detailed notes to support the on-site sales team.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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