Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Retail Customer Service Associate

Company: FedEx Office

Location: Austin, TX

Posted Oct 22, 2025

Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change. Assists in the training of store team members.

Data and Financial Reporting Analyst

Company: Infosys

Location: Dallas, TX

Posted Oct 22, 2025

This role requires strong technical proficiency in SQL, Tableau, Smartsheet, and Excel, along with a solid understanding of financial and operational…

Wellness Cust Service Rep

Company: HEB

Location: San Antonio, TX

Posted Oct 22, 2025

Appropriately triages calls for best resolution; documents / routes calls appropriately. As a Wellness Customer Service Rep, you'll triage incoming calls to…

CNC Machinist - 2nd Shift

Company: LoneStar Fasteners

Location: Spring, TX

Posted Oct 22, 2025

Combined, LoneStar Fasteners hold over 300 years of expertise in sales, manufacturing and coating experience, covering all aspects of the manufacturing and…

Security Officer - Flex Financial Patrol

Company: Allied Universal®

Location: San Antonio, TX

Posted Oct 22, 2025

A valid driver’s license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Marketing Communications Coordinator

Company: University Health

Location: San Antonio, TX

Posted Oct 22, 2025

Current Texas driver’s license is required. Bachelor’s degree in business administration, marketing, or related field is preferred.

Business Data Analyst

Company: Associa

Location: Richardson, TX

Posted Oct 22, 2025

Present findings in a clear, engaging manner to both technical and non-technical audiences. Bachelor's degree in Business, Data Analytics, Statistics, Economics…

Floor Burnisher - Floor Technician (1st Shift) @ Baylor University Medical Center - Dallas, TX

Company: Aramark

Location: Dallas, TX

Posted Oct 22, 2025

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.

Journeyman Plumber

Company: Austin's Greatest Plumbing

Location: Austin, TX

Posted Oct 22, 2025

Conduct field service calls to troubleshoot plumbing issues in residential or commercial settings. Utilize hand tools and power tools effectively for various…

Prodigy HVAC Refrigeration Service Technician

Company: Nextech

Location: San Antonio, TX

Posted Oct 22, 2025

Diagnose and repair electronic, mechanical, and electrical components of these systems. 2+ years of recent HVAC/R Technician field experience.

Associate Pharmacist

Company: Specialty Veterinary Pharmacy

Location: Stafford, TX

Posted Oct 21, 2025

Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure…

Data Project Manager

Company: Vaco by Highspring

Location: San Antonio, TX

Posted Oct 22, 2025

The ideal candidate has experience managing data movement or integration projects, driving milestones, and serving as the liaison between business and technical…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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