Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Truck Driver Class A

Company: Pulido & Company, LLC.

Location: Buda, TX

Posted Sep 11, 2025

Must have a valid driver’s license with a clean driving record*. The Drivers are responsible for driving and operating tractor trailers to and from…

Staff Pharmacist- Community Pharmacy

Company: McKesson

Location: Irving, TX

Posted Sep 11, 2025

Bachelor’s degree in Pharmacy or related field; PharmD preferred. Strong knowledge of federal and state pharmacy regulations and pharmaceutical best practices.

Senior Project Manager-NEPA/Natural Resources

Company: Raba Kistner Inc.

Location: Houston, TX

Posted Sep 11, 2025

Oversee and/or lead field crews during Service Line field activities and directly participate in the field as needed.

Senior Software Engineer, Full Stack (Bank Tech)

Company: Capital One

Location: Plano, TX

Posted Sep 11, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Electrician - Day Shift

Company: nVent

Location: Houston, TX

Posted Sep 11, 2025

As a part of nVent, the Electrical Products Group is a leading provider of infrastructure solutions, designed to help ensure safe and reliable electrical…

Senior Software Engineer, Back End

Company: Capital One

Location: Plano, TX

Posted Sep 11, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Graphic Designer

Company: DXP Enterprises

Location: Houston, TX

Posted Sep 11, 2025

Bachelor's degree in graphic design or related field. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a…

Customer Service Representative & Retail Sales (Paid & Training)

Company: H.A.R.T. XIII INC.

Location: Houston, TX

Posted Sep 11, 2025

_H.A.R.T. XIII INC._ is hiring ambitious individuals with experience or entry-level to join our sales team. ✅ *Fast-Paced, High-Energy Environment:* Work with a…

Electrical Foreman

Company: Power Design, Inc.

Location: Dallas, TX

Posted Sep 11, 2025

Skilled field supervisor with at least five (5) years of experience managing a scope and running multimillion dollar projects for an electrical contractor.

AT&T Retail Sales Associate

Company: Confidential

Location: Houston, TX

Posted Sep 11, 2025

Meet and exceed sales goals within assigned territory. Team events and quarterly networking events. Attend company meetings and sales trainings.

Lead Software Engineer, Full Stack (Bank Tech)

Company: Capital One

Location: Plano, TX

Posted Sep 11, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Associate Data Scientist - Spring 2026 Master's level graduates

Company: Gartner

Location: Irving, TX

Posted Sep 11, 2025

Including: Understanding business issues, proposing technical solutions, data wrangling, data cleaning, data analysis, feature engineering, model selection,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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