Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Sales Advisor - San Antonio

Company: Tuff Shed

Location: San Antonio, TX

Posted Sep 08, 2025

The Sales Advisor is based at our sales lot in San Antonio, TX , with operations in the U.S. and has overall responsibility for driving revenue growth and…

Structural Software Integration Engineer

Company: Eagle Metal Products®

Location: Dallas, TX

Posted Sep 09, 2025

They will provide specific technical data for engineering requirements withing the software, as well as work with the software team to ensure the software is…

Senior Laboratory Operations Specialist

Company: Sonic Healthcare USA, Inc

Location: Austin, TX

Posted Sep 08, 2025

Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further…

Control Systems Data Analyst

Company: Oasys Inc.

Location: San Antonio, TX

Posted Sep 08, 2025

Develop technical and operational views, reports, and summaries to provide leadership with a continuous, accurate, situational understanding and impact to…

Floating Teller/Customer Service Representative

Company: PlainsCapital Bank

Location: Dallas, TX

Posted Sep 08, 2025

Performs miscellaneous duties such as filing, answering phones, maintaining supplies, etc. The Floating Teller/Customer Service Representative processes a…

Retail Sales Representative

Company: Dukkeopp Services LLC

Location: Houston, TX

Posted Sep 07, 2025

As a *Sales Representative*, you’ll play a key role in driving growth by engaging directly with customers in a retail environment.

Executive Chef 2

Company: Sodexo

Location: Houston, TX

Posted Sep 08, 2025

We are looking for individuals with the ability to manage labor efficiently and a proven track record of driving patient satisfaction.

Graphic Designer

Company: Ebby Halliday Real Estate, Inc

Location: Plano, TX

Posted Sep 08, 2025

Bachelor’s degree in graphic design, Animation, Multimedia Arts, or a related field. Experience with motion graphics, video editing, and animation tools (e.g.,…

Data Analyst with Pyspark & AB Testing

Company: Infosys

Location: Austin, TX

Posted Sep 08, 2025

Advanced degree with Master’s or above in in area of quantitative discipline such as Statistics, Applied Math, Operations Research, Computer Science,…

Electrical Journeyman

Company: HomePro

Location: Carrollton, TX

Posted Sep 09, 2025

Licenses: Valid Texas Journeyman or Residential Wireman License; valid driver’s license and reliable transportation. Education: High School Diploma or GED.

Chief Marketing Officer CMO VP

Company: BluZinc

Location: Austin, TX

Posted Sep 08, 2025

CMO job opening based from Austin, Texas (VP Marketing or Senior Directors welcome to apply), for a small business in lives events, online training courses,…

Product Engineer (Frontend) - Resiquant AI

Company: Pear VC

Location: Austin, TX

Posted Sep 08, 2025

You’ll own the customer-facing experience that makes AI-driven building risk intelligence usable for Fortune 500 insurers. 401(k) with company match.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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