Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

COMMERCIAL HVAC & REFRIGERATION SERVICE TECHNICIAN

Company: Silver State Refrigeration & HVAC

Location: Houston, TX

Posted Oct 20, 2025

Driver’s license must be registered in the state that you will be working in. Must own your own tools to perform the job. Install and repair system components.

Security Officer - Data Warehouse

Company: GardaWorld Security Services U.S.

Location: Hutto, TX

Posted Oct 20, 2025

MUST have a valid drivers license. A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with…

Machine Operator

Company: Buckhead Meat and Seafood

Location: San Antonio, TX

Posted Oct 21, 2025

Responsible for managing or performing work associated with converting raw materials and components into finished goods including: • General production…

Unarmed Security Officer- Morning Shift

Company: Prosegur

Location: Marion, TX

Posted Oct 20, 2025

Interact with clients, visitors, employees, and the public in a professional manner. You must be able to perform routine foot patrols, moderate lifting, and…

San Antonio 10 Sanitation - Total Store Sanitation Rep - Part-Time

Company: HEB

Location: San Antonio, TX

Posted Oct 21, 2025

* It is Partners' responsibility to never lift beyond their own safe lifting limit. Maintains the Store's cleanliness and safety with a sense of urgency and…

Unarmed Security Officer Mobile Patrol

Company: ACT Security Group

Location: Austin, TX

Posted Oct 20, 2025

Company paid guard license renewal fees after one year of employment. Guard licensing application & training assistance.

San Antonio 10 Sanitation - Total Store Sanitation Rep - Part-Time

Company: H-E-B

Location: San Antonio, TX

Posted Oct 21, 2025

* It is Partners' responsibility to never lift beyond their own safe lifting limit. Maintains the Store's cleanliness and safety with a sense of urgency and…

Manager, Acquisition Project Management

Company: Mini Mall US Storage Properties

Location: Plano, TX

Posted Oct 21, 2025

Track project status using tools like Smartsheet and Yardi. Proficiency in Microsoft Excel, Outlook, and project management tools.

Retail Sales or Stock - The Shops at Park Lane Rack

Company: Nordstrom

Location: Dallas, TX

Posted Oct 21, 2025

Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.

Journeyman Electrician - Englobal

Company: Gulf Island

Location: Houston, TX

Posted Oct 21, 2025

Valid driver’s license and reliable transportation. Valid Journeyman Electrician license in Texas. Ensure compliance with national, state, and local electrical…

Install Tech - Water Filtration Plumbing AUS

Company: PurAgain Water

Location: Austin, TX

Posted Oct 20, 2025

Own a reliable truck or van and have tools for the job. Perform professional installation of water filtration systems in customer homes.

Security Officer - Class A Downtown Office Building (FT/PT)

Company: GuardTexas

Location: Houston, TX

Posted Oct 20, 2025

Familiar with placing calls on hold and transferring calls. Write reports of daily activities and irregularities, such as equipment or property damage, theft,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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