Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Business Analyst

Company:

Location: Deerfield, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Senior Business Development Manager Parking

Company:

Location: Hoffman Estates, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Senior Business Development Manager Parking

Company:

Location: Park Ridge, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Registered Nurse- Night Shift

Company: Alden Lincoln Park Rehabilitation and Health Care Center

Location: Chicago, IL

Posted Feb 06, 2025

Must possess a current, unencumbered license to practice as an RN in the State of Illinois and/or Wisconsin. Plan, develop, organize, implement, evaluate, and…

View Details Apply on SimplyHired

Shift Supervisor Trainee

Company: CVS Health

Location: Atlanta, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Scrum Master

Company: Discover

Location: Riverwoods, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Territory Manager - Commercial

Company: Lowe's Home Improvement

Location: Naperville, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Executive Director, Utilization Management Center of Excellence

Company: CVS Health

Location: Chicago, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Principal Business Strategy

Company: Discover

Location: Riverwoods, IL

Posted Feb 06, 2025

View Details Apply on The Muse
travel

Travel Respiratory Therapist - $2,132 per week

Company: TotalMed Allied

Location: Chicago, Illinois

Posted Feb 05, 2025

View Details Apply on healthecareers.com
travel

Travel Pharmacist - $3,284 per week

Company: TotalMed Case Management Staffing

Location: Chicago, Illinois

Posted Feb 05, 2025

View Details Apply on healthecareers.com

Application Engineer (Quality)

Company: Discover

Location: Riverwoods, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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