Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Planning and Inventory Manager

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Area Manager, Wet Mill

Company:

Location: Champaign, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Area Manager, Wet Mill

Company:

Location: Bloomington, IL

Posted Feb 03, 2025

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(USA) Stocking 2 Coach, Non-Complex, Management

Company: Walmart

Location: Rockford, IL

Posted Feb 03, 2025

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Culinary Specialist

Company: Aramark

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse
highly driven entrepreneurial marketing analytics and data strategist 7+ years of data analytics experience strong background and relevant experience leading managing and implementing strategies to gain business value from data

Sr. Manager, Data & Analytics

Company: Transparent Partners

Location: Chicago, IL

Posted Feb 03, 2025

Transparent Partners is seeking a Senior Manager for Data & Analytics (DampA) to lead marketing measurement, data strategy, and technology initiatives. The ideal candidate will have 7+ years of data analytics experience, a strong background in marketing technologies, and excellent communication skills. The role involves partnering with clients, understanding their needs, and delivering strategic recommendations. The Senior Manager will also contribute to the advancement of the DampA practice and represent Transparent in the marketplace.

View Details Apply on BuiltIn

Area Manager, Wet Mill

Company:

Location: Mattoon, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Pharmacy Intern

Company: CVS Health

Location: Downers Grove, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Area Manager, Wet Mill

Company:

Location: Atlanta, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Store Associate

Company: CVS Health

Location: Atlanta, IL

Posted Feb 03, 2025

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Strategic Partnership Manager

Company: Asana

Location: Chicago, IL

Posted Feb 03, 2025

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Diesel Technician

Company: Cummins

Location: Hickory Hills, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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