Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Lead Software Engineer

Company: Salesforce

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Pharmacy Intern

Company: CVS Health

Location: South Elgin, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Team Manager

Company:

Location: Wheaton, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Cashier/Food Service Worker

Company: Sodexo

Location: Rock Island, IL

Posted Feb 03, 2025

View Details Apply on The Muse

District Support Pharmacist - FT

Company: CVS Health

Location: Peoria, IL

Posted Feb 03, 2025

View Details Apply on The Muse
Corporate Chef role shape and execute culinary strategy collaborate with Sales team

Corporate Chef, Innovation - Away From Home

Company: Kraft Heinz

Location: Chicago, IL

Posted Feb 03, 2025

The Corporate Chef role at Kraft Heinz's Away From Home business involves shaping and executing culinary strategy, collaborating with the Sales team, and engaging with food professionals to drive business growth. Key responsibilities include creating product formulas, translating market trends into food concepts, leading professional culinary sessions, and managing key accounts. The ideal candidate should have a culinary or food science degree, 5-7 years of commercial culinary experience, and strong communication skills. The role requires travel up to 30% of the time and offers a competitive salary with performance-based bonuses and comprehensive benefits.

View Details Apply on BuiltIn

Printer Operator / Mechanic (Full Time) $32.10 per hour

Company:

Location: Kankakee, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Verizon Sales Consultant

Company:

Location: Woodstock, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Field Sales Representative (Manheim)

Company:

Location: Peoria, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Vehicle Delivery Driver

Company: CarMax

Location: Schaumburg, IL

Posted Feb 03, 2025

View Details Apply on The Muse

PT Support Associate

Company: Tory Burch

Location: Skokie, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Creative Director

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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