Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Vice President - Segment Sales (North America)

Company: Eaton

Location: Chicago, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Insurance Marketing Lead

Company: TransUnion

Location: Chicago, IL

Posted Jan 25, 2025

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Passionate about precision medicine AI to impact clinical care Connects an entire ecosystem of real-world evidence

Quality Engineering Summer Analyst

Company: Tempus AI

Location: Chicago, IL

Posted Jan 25, 2025

Tempus, a company passionate about precision medicine and advancing healthcare, is seeking a highly qualified undergraduate Quality Engineering Summer Analyst for the summer of 2025. The intern will work on comprehensive projects, collaborate with teams, and gain professional development. The anticipated projects include participating in issue management processes, supporting customer health authority audits, assisting with lab-developed test and medical device development, and assisting with documentation updates. Qualifications include pursuing a Bachelor's degree in Engineering or Science, a 3.0 GPA or higher, knowledge of statistical analysis, and strong communication and computer skills. The internship will be a hybrid onsite/remote, 8-10 weeks long, starting in early June and running through August. A competitive hourly wage and relocation bonus will be provided.

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Chef Manager - OSF Healthcare

Company: Aramark

Location: Evergreen Park, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Pharmacy Pre-Grad Intern - WM

Company: Walmart

Location: Gurnee, IL

Posted Jan 25, 2025

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Lead Cook

Company: Sodexo

Location: O'Fallon, IL

Posted Jan 25, 2025

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Energy Sales Retail Associate

Company: Sunrun

Location: Naperville, IL

Posted Jan 25, 2025

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Veterinary Assistant- Chicago South Loop

Company: Banfield Pet Hospital

Location: Chicago, IL

Posted Jan 25, 2025

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Senior Home Lending Advisor - Chicago IL - Main

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 25, 2025

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Principal Industrial Engineer/Continuous Improvement Lead (Onsite)

Company: RTX

Location: Rockford, IL

Posted Jan 25, 2025

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Phlebotomist

Company: Labcorp

Location: Mundelein, IL

Posted Jan 25, 2025

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Insurance Agent (Base salary + Uncapped commissions)

Company: Comparion Insurance Agency

Location: Lisle, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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