Customer Satisfaction Jobs in Chicago, IL

37,161 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Driver Helper - SYGMA - Channahon, IL

Company: Sysco

Location: Minooka, IL

Posted Jan 24, 2025

The job posting is for a full-time delivery driver position at Sysco, a global leader in foodservice distribution. The role involves assisting in unloading and checking product quality, delivering to customer locations, handling shorts and complaints, and maintaining company equipment. The job requires handcart and electric pallet jack experience, strong communication skills, and the ability to work in various weather conditions. Physical demands include frequent lifting up to 50 pounds and working in a cold warehouse environment.

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

Motion & Visual Designer

Company: Americaneagle.com

Location: Des Plaines, IL

Posted Jan 24, 2025

Working knowledge of user interface (UI), user experience (UX), and customer experience (CX) best practices and able to stay up to date with the latest trends…

Summer Pharmacy Intern

Company: Walgreens

Location: Mount Prospect, IL

Posted Jan 24, 2025

Bid Desk Associate

Company: CDW

Location: Chicago, IL

Posted Jan 24, 2025

Driver Non CDL

Company: Coca-Cola

Location: Champaign, IL

Posted Jan 24, 2025

Travel Nurse RN - OR - Operating Room - $2,563 per week

Company: IDR Healthcare

Location: Chicago, Illinois

Posted Jan 24, 2025

IDR Healthcare, an award-winning staffing firm, is seeking a travel nurse RN for a 13-week assignment in Chicago, Illinois. The firm is known for empowering healthcare professionals, providing world-class experiences, and offering competitive benefits including ESOP, healthcare benefits, sign-on bonuses, and a 401k retirement plan. IDR Healthcare is employee-owned and committed to clinician satisfaction, having won ClearlyRated® Best of Staffing for 11 consecutive years.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Freeport, IL

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and handling inventory. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy developments, and complete necessary training and certifications. Fluency in English, flexibility for various shifts, and good math and computer skills are preferred.

Beauty and Wellness Consultant

Company: Walgreens

Location: Villa Park, IL

Posted Jan 24, 2025

Driver Trainee, Class A

Company: Coca-Cola

Location: Crestwood, IL

Posted Jan 24, 2025

The Company's Pay Transparency Statement outlines their compensation philosophy, which considers factors like skill sets, experience, and business needs. They hire inexperienced individuals for a Driver Training Program, providing training and coaching. Position responsibilities include safely operating commercial vehicles, using material handling equipment, delivering products, and maintaining communication with supervisors. The role may also be eligible for a discretionary incentive program.

Pharmacy Manager

Company: Walgreens

Location: Aurora, IL

Posted Jan 24, 2025

Warehouse Associate

Company: Coca-Cola

Location: West Dundee, IL

Posted Jan 24, 2025

Reyes Coca-Cola Bottling is seeking a part-time Warehouse Associate. The role involves receiving, processing, and picking orders, managing inventory, and operating powered equipment. The hourly pay rate is $18.55. The position requires standing, walking, bending, squatting, and lifting up to 50 pounds. The company offers safety training, a clean work environment, and potential incentive programs.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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