Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Customer Service Representative

Company: Kennicott Bros Co

Location: Elk Grove, IL

Posted Aug 08, 2025

Proven experience in customer service, sales, or a related field. Prepare and manage documentation related to customer accounts and transactions.

Entry Level Marketing & Sales Associate

Company: Penguin Promo Partners

Location: Bridgeview, IL

Posted Aug 07, 2025

In-office collaboration with retail field deployment. No prior sales experience is required—our hands-on training program equips you with the skills to succeed.

HVAC Technician - Star Tech Academy

Company: American Vintage Home

Location: Evanston, IL

Posted Aug 08, 2025

Must have a valid Driver's License. Aptitude for working with hands and mechanical systems. Participate in hands-on training, video tutorials, and classroom…

Customer Service Representative

Company: Continental Western Corporation

Location: Chicago, IL

Posted Aug 08, 2025

Manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools. Track record of over-achieving quota.

Client Success Coordinator

Company: CST Academy

Location: Chicago, IL

Posted Aug 07, 2025

*Sales Support:* Respond to inquiries, provide detailed information about our services, and convert leads into active clients.

Manual Turning (CNC Machining)

Company: BROADWIND INC. & SUBSIDIARIES

Location: Cicero, IL

Posted Aug 07, 2025

Sitting or standing for periods of time; walking, climbing, crawling, bending, twisting or stooping; may be exposed to noise, dust, fumes, vibrations if…

Machine Learning Engineer

Company: paypal

Location: Chicago, IL

Posted Aug 08, 2025

The ideal candidate will possess a degree in engineering, science, statistics or mathematics with strong technical background in machine learning.

Epoxy Floor Technician / Crew Leader

Company: Comer & Cross Coatings

Location: Elk Grove Village, IL

Posted Aug 08, 2025

Trailer driving experience a plus! Driving work truck to and from work sites, if applicable. Proper and satisfactory completion of projects including prep,…

The North Face: Sales Associate - Chicago

Company: The North Face

Location: Chicago, IL

Posted Aug 08, 2025

Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.). As a Sales Associate you will be the face of the brand to our retail…

QA Analyst, BI

Company: Keeper Security, Inc.

Location: Chicago, IL

Posted Aug 07, 2025

Familiarity with web development concepts (e.g., React, responsive design), APIs, and relevant testing tools is beneficial.

Seasonal Security Officer - DoubleTree by Hilton Hotel Chicago Magnificent Mile

Company: Hilton

Location: Chicago, IL

Posted Aug 08, 2025

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's…

Creative Services Manager - Graphic Designer

Company: Cintas

Location: Bedford Park, IL

Posted Aug 07, 2025

4+ years of graphic design experience. These include but are not limited to brochures, catalogs, sales materials, direct mail, RFPs, email campaigns, videos,…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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