Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

RETAIL SALES CONSULTANT - The Dump Luxe Furniture Outlet

Company: NEW VENTURE HOLDINGS, LLC

Location: Lombard, IL

Posted Aug 01, 2025

We will provide you with a Training Program and your own Sales Coach to help you learn the ropes, hone your skills, and become a sales superstar in no time.

Heating, Ventilation, and Air Conditioning Technician

Company: Going Green Home Solutions LLC

Location: Chicago, IL

Posted Aug 02, 2025

Valid driver's license is required for travel to job sites. Maintain accurate records of service calls, repairs performed, and parts used using smartphone and/…

Tool Room Machinist 1st shift)

Company: Klein Tools

Location: Elk Grove Village, IL

Posted Aug 02, 2025

Fits and assembles parts into complete assembly, using jigs, fixtures, surface plates, surface table, hand tools and power tools. Ability to weld is a plus.

Retail Associate - Chicago (Part-time)

Company: Portland Leather Management Llc

Location: Chicago, IL

Posted Aug 02, 2025

This job is for social people who love the smell of leather, organizing beautiful products, and helping people. Knowledge of proper payment procedures.

OTR Semi Truck Driver (2yrs CDL-A, EXP Req)

Company: ZoZi Business Solutions, LLC

Location: Chicago, IL

Posted Aug 02, 2025

Proven experience in truck driving with a valid commercial driver's license (CDL). This role requires a strong commitment to safety, excellent driving skills,…

Security Officer

Company: Securitas

Location: Des Plaines, IL

Posted Aug 02, 2025

Valid driver's license and clear driving record required. Frequent interactions with client employees and guests. Prior security experience a plus.

Lead Business Intelligence Analyst

Company: Caterpillar

Location: Chicago, IL

Posted Aug 02, 2025

REQS: This position requires a master’s degree, or foreign equivalent, in Data Science, Computer Engineering, Industrial Engineering, or related field plus 4…

Sales Lead / Sales Associate - Women's Retail Clothing (Skokie)

Company: FOX'S

Location: Skokie, IL

Posted Aug 01, 2025

FOX’S is looking for a sales professional to style and wardrobe our customers in our Skokie location.*. This is an exciting position for anyone who enjoys the…

26FT BOX TRUCK DRIVER

Company: Barnette Consulting Group

Location: Chicago, IL

Posted Aug 03, 2025

Based in Las Vegas and operating in all 48 states, we specialize in *dry freight transport*, supporting contracts with *government, municipal, and commercial…

HVAC Install Manager

Company: Precision Today

Location: Franklin Park, IL

Posted Aug 02, 2025

This includes creating project schedules, managing budgets, and coordinating with other contractors and suppliers.

Print Production Designer

Company: Cushing

Location: Chicago, IL

Posted Aug 02, 2025

Be present at (in-person or video) client intake/review meetings, take notes, and translate design feedback and intention into design work. $22 – $26/hour.

Janitorial Crew Member (Full-Time)

Company: Sertoma Star Services

Location: Chicago, IL

Posted Aug 04, 2025

To comply with state regulations ensuring the safety and well-being of the individuals we support, we require all potential employees to undergo a thorough…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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