Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Senior Manager Software Engineering, Full Stack (Java/Go, Angular/React, AWS)

Company: Capital One

Location: Chicago, IL

Posted Jun 27, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Presentation Associate, Sr. - Mon - Fri 8:30am-5:30pm

Company: Williams Lea

Location: Chicago, IL

Posted Jun 26, 2025

Able to troubleshoot more complex or advanced tasks, equipment or software concerns on own; understands when to escalate a problem to a supervisory level.

Graphic Designer (Multimedia Focus)

Company: Daniels Health

Location: Chicago, IL

Posted Jun 25, 2025

Experience with project management and managing project timelines (not only your own, but also of any contractors).

Business Continuity Senior Analyst-Cybersecurity

Company: Blue Cross Blue Shield Association

Location: Chicago, IL

Posted Jun 26, 2025

The is expected to execute upon the direction set by the CISO, VP and work fairly independently to develop, implement and communicate Resiliency -related…

Wound Care Treatment Nurse

Company: Wentworth Rehabilitation and Health Care Center Inc.

Location: Chicago, IL

Posted Jun 27, 2025

Must possess a current, unencumbered license to practice as a RN or LPN in the State of Illinois. Plan, develop, organize, implement, evaluate, and direct the…

SERVICE NOW ENGINEER - GLOBAL TECHNOLOGY SUPPORT (REMOTE OPPORTUNITY)

Company: Hyatt Corporate Office

Location: Chicago, IL

Posted Jun 26, 2025

Responsible for the design, implementation, and configuration of ServiceNow applications and modules aligned with ITSM processes.

Plumber

Company: REI Plumbing & Construction INC

Location: Chicago, IL

Posted Jun 26, 2025

Valid driver's license with a clean driving record. State of Illinois plumbing license. Proficient in using hand tools, power tools, and pipe threading…

Truck Driver US-Canada, with Passport

Company: Pinnacle Transport Group

Location: Chicago, IL

Posted Jun 26, 2025

Six months of previous commercial driving experience is required for all drivers, preferably with vehicles such as box truck, straight truck, bus, semi or…

Plumber

Company: Van DerBosch Plumbing

Location: Chicago, IL

Posted Jun 26, 2025

Must have a valid driver’s license and a clean driving record. Your field experience with current plumbing license and certifications.

Retail Leasing Associate

Company: Bridge33 Capital

Location: Chicago, IL

Posted Jun 26, 2025

A minimum of 1-2 years’ leasing experience in a retail leasing or marketing role in commercial real estate; property management or related field.

Plumber - Technician II -POM-Evanston Hospital-Endeavor Health

Company: Aramark

Location: Evanston, IL

Posted Jun 25, 2025

Possess and maintain a valid driver's license. While working under the supervision of the Maintenance Manager, the General Maintenance II worker will perform…

HVAC Lead Installer

Company: ARS-Rescue Rooter

Location: Chicago, IL

Posted Jun 26, 2025

Valid driver’s license with good driving record. EPA certification (or willingness to obtain). Disassemble and remove outdated HVAC systems, then install, start…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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