Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Information Technology Specialist (INFOSEC)

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Sep 16, 2024

The text is a public notice for filling information security positions under the OPM GovernmentWide Direct Hire Authority. It provides information on the recruitment procedure and locations.

Supervisory Contact Representative (Customer Service Group Manager) 12 Month Register

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 16, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Sep 16, 2024

The position involves administering ASVAB Enlistment Tests at MEPS or remote testing sites to determine individual qualifications for military service enlistment. The job does not provide guaranteed work hours and is intermittent, making employees ineligible for benefits. Incentives may be authorized.

TEST ADMINISTRATOR

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Sep 16, 2024

The position involves administering ASVAB Enlistment Tests at MEPS or remote testing sites to determine individual qualifications for military service enlistment. The work hours are not guaranteed and may be assigned on an intermittent basis. Intermittent employees are not eligible for benefits.

Information Technology Specialist (Cyber)

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Sep 16, 2024

The text is a public notice for filling cyber positions under the OPM GovernmentWide Direct Hire Authority. It explains the recruitment procedure and mentions that there may or may not be actual projected vacancies.

Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 16, 2024

This is an open continuous announcement for Medical Support Assistant positions at a facility and associated CBOCs. Applicants will be referred as positions become available, with the first cut-off date being April 17, 2024. Requirements include U.S. citizenship, English language proficiency, and potential for a probationary period. Qualifications include six months of clerical or administrative experience, or one year of education above high school, or an equivalent combination. Medical Support Assistants must be proficient in electronic health records, medical terminology, and patient communication. The position involves scheduling appointments, verifying insurance, and coordinating patient care.

Information Technology Specialist (Direct Hire) (9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 16, 2024

The IRS is hiring using a Direct Hire Authority. Learn more about the agency and available positions.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Sep 16, 2024

The position involves administering ASVAB Enlistment Tests at MEPS or remote testing sites to determine individual qualifications for military service enlistment. The job does not provide guaranteed work hours and is intermittent, making employees ineligible for benefits. Incentives may be authorized.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Sep 16, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a focus on customer service, computer literacy, and integrity. Male applicants born after 1960 must register for Selective Service. Federal service retirees may reapply as reemployed annuitants. This is not a full-time position, and intermittent employees are not eligible for benefits.

Supervisory IT Specialist (Direct Hire) (9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 16, 2024

The IRS is hiring using a Direct Hire Authority. Learn more about the agency and available positions.

Interdisciplinary

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 16, 2024

The text describes a job posting for a Direct Hire Authority position in the USACE Charleston Regulatory Division.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 16, 2024

This is an open continuous announcement for Advanced Medical Support Assistant positions within the facility and associated CBOCs. The announcement will be used to fill vacant positions and can be used for up to 90 days after the announcement closes.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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