Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

IT Specialist (Systems Analysis/Applications Software) DIRECT HIRE (12 MONTH REGISTER)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 15, 2024

The announcement is for filling positions using a Direct Hire Authority. It provides information on the Recruitment Incentive and other important details.

ACQUISITION PROGRAM MANAGER

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Sep 16, 2024

The PALACE Acquire Program offers a permanent position with personal and professional growth, yearly salary increases, and promotions based on performance.

SUPERVISORY HUMAN RESOURCES SPECIALIST (MILITARY)

Company: Department of the Navy - Bureau of Naval Personnel

Location: Multiple Locations

Posted Sep 16, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

FINANCIAL TECHNICIAN

Company: Department of the Navy - Bureau of Naval Personnel

Location: Multiple Locations

Posted Sep 16, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration (for males born after 12-31-59), security clearance, and Financial Management Level 1 certification. Qualifications require at least one year of specialized experience in claims processing, audits, automated systems, problem-solving, and customer service. Education is not creditable above GS-5, except in specific cases. This position is covered by the DoD Priority Placement Program and offers a comprehensive benefits package.

IT SPECIALIST (SYSADMIN)

Company: Department of the Navy - Naval Sea Systems Command

Location: Multiple Locations

Posted Sep 15, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Public Notice for Human Resources Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations

Posted Sep 16, 2024

The FAA is hiring Human Resources Specialists for various positions to support the Infrastructure Investment and Jobs Act 2021.

Public Notice for Program Manager (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations

Posted Sep 16, 2024

The FAA is hiring Program Manager 0340 positions for US Citizens to support the Infrastructure Investment and Jobs Act 2021.

INFORMATION TECHNOLOGY SPECIALIST (DATAMGT/SYSANALYSIS)

Company: Department of the Navy - U.S. Marine Corps

Location: Multiple Locations

Posted Sep 15, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also mentions that notice of result letters will not be sent to applicants who respond to this flyer.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 15, 2024

The positions are in various healthcare service lines within VA Boston Healthcare System, with most shifts during the day, but some evenings, nights, and weekends. Medical Support Assistants Advanced may work tours other than their regular scheduled tour.

Park Ranger

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 15, 2024

This is a Seasonal Park Ranger position that works primarily nights and weekends, including holidays, depending on workload and projects.

Public Notice for Information Technology (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations

Posted Sep 16, 2024

The Federal Aviation Administration (FAA) is announcing open positions for FAA authorized Information Technology Specialists (2210) for U.S. Citizens. These positions are part of the Infrastructure Investment and Jobs Act 2021 and will be filled within the Assistant Administrator for Communications (AOC). The roles require U.S. Citizenship, Selective Service Registration for males born after 12/31/1959, successful completion of a security investigation, and a one-year probationary period. Qualifications include IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Communication, and Problem Solving. Specialized experience is required for higher levels, with FV-K requiring experience advising other IT experts on various situations and issues.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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