Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS Must be a US Citizen or National and provide proof of US Citizenship Learn more about this agency

Supervisory Customer Service Representative (Bilingual-Spanish) - 12-MONTH ROSTER

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 14, 2024

Click on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information. Positions are telework eligible, but employees must meet and sustain IRS telework eligibility requirements. Must be a US Citizen or National and provide proof of US Citizenship. Must undergo a review of prior performanceconduct and an income tax verification. Must successfully complete a background investigation and a Personal Identity Verification PIV process.

View Details Apply on usajobs.gov

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 14, 2024

Administers written or computer-based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Tests at Military Entrance Processing Station (MEPS) or other remote testing sites to determine individual qualifications for military service enlistment.

View Details Apply on usajobs.gov
About the Position Armed Services Vocational Military Entrance Processing

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 14, 2024

Administers written or computer-based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Tests at Military Entrance Processing Station (MEPS) or other remote testing sites to determine individual qualifications for military service enlistment.

View Details Apply on usajobs.gov

TEST ADMINISTRATOR

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 14, 2024

Administers written or computer-based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Tests at Military Entrance Processing Station (MEPS) or other remote testing sites to determine individual qualifications for military service enlistment.

View Details Apply on usajobs.gov
Armed Services Vocational Aptitude Battery Military Entrance Processing Station computer based Enlistment Tests

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 14, 2024

Administers written or computer-based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Tests at Military Entrance Processing Station (MEPS) or other remote testing sites to determine individual qualifications for military service enlistment.

View Details Apply on usajobs.gov
Must be a US Citizen or National and provide proof of US Citizenship Must successfully complete a background investigation including a FBI criminal history record check Must undergo a review of prior performanceconduct and an income tax verification

Information Technology Specialist (Systems Analysis) Direct Hire - 9 Month Register

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 14, 2024

Positions under this announcement are being filled using a Direct Hire Authority (DHA). The IRS is seeking candidates for various IT positions. The positions require experience in IT-related fields, and qualifications vary by grade level. The announcement includes information on education, experience, and specialized experience requirements. The IRS offers a comprehensive benefits package to its employees.

View Details Apply on usajobs.gov
administers written or computer based armed services vocational aptitude battery military entrance processing station

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 14, 2024

Administers written or computer-based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Tests at Military Entrance Processing Station (MEPS) or other remote testing sites to determine individual qualifications for military service enlistment.

View Details Apply on usajobs.gov
building management specialist us citizenship public buildings service

Building Management Specialist

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Jul 14, 2024

As a Building Management Specialist, you will provide occupants with safe, secure, clean, and sustainable facilities. Requirements include US citizenship, specialized experience, and education. Salary ranges from $72,553 to $86,962 per year, depending on location.

View Details Apply on usajobs.gov
Where can I find out more about other IRS careers Must be a US citizen or national and provide proof Complete a Declaration for Federal Employment

Contact Representative (Bilingual - English and Spanish) - DIRECT HIRE - Incentive Eligible Amended

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 14, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA Recruitment Incentive is authorized for eligible qualified applicants For information on the Recruitment Incentive please reference the Additional Information section of this announcement Click on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information

View Details Apply on usajobs.gov
Direct Hire Authority Recruitment Incentive Federal experience

Contact Representative - Seasonal - DIRECT HIRE - Incentive Eligible (Amended)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 14, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA Recruitment Incentive is authorized for eligible qualified applicants For information on the Recruitment Incentive please reference the Additional Information section of this announcement Click on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information

View Details Apply on usajobs.gov
Click on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS Visit us on the web at wwwjobsirsgov Must be a US Citizen or National and provide proof of US Citizenship Birth certificate showing birth in the US Unexpired US Passport Certificate of Citizenship or Naturalization or Report of Birth Abroad of a US Citizen Form FS240

Shared Administrative Associate (OA) 12 Month Register (Amended)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 14, 2024

None Found

View Details Apply on usajobs.gov
Direct Hire Authority DHA solicitation Public Financial Disclosure Report Confidential Financial Disclosure Report

Interdisciplinary

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Jul 14, 2024

This is a Direct Hire Authority DHA solicitation for a Biologist, Physical Scientist, or Environmental Engineer position in the competitive service. The position requires a bachelor's degree in a relevant field and one year of specialized experience. The job involves assisting in planning, directing, and executing the Regulatory Permit Program, and requires strong customer service, technical competence, and leadership skills.

View Details Apply on usajobs.gov

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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