Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jul 13, 2024

This announcement is open to all US Citizens for a position in the Information and Technology Directorate. The position requires IT-related experience, attention to detail, customer service, oral communication, and problem-solving skills. The position may be subject to completing Foundational Qualifications and Residential Qualification requirements. The position is Non-Exempt at the GS-9 level and Exempt at the GS-11 and GS-12 levels.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jul 13, 2024

This announcement is for a Payroll Support Systems HR Systems ITZTBDA position in the Info amp Tech Office, open to US Citizens. The position requires IT-related experience, attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience in designing, developing, testing, and maintaining software and automated systems is also required. The position is Exempt from the Fair Labor Standards Act and offers a comprehensive benefits package.

IT SPECIALIST (CUSTSPT)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jul 13, 2024

The job announcement is for a IT DIR OFFICE ACCOUNTING SERVICES MOCAS SYSTEM MOCAS SYSTEMS ANALYSIS BRANCH ZTCED position in the United States, requiring US citizenship, suitable for federal employment, and a favorable suitability review and security clearance. The position involves IT-related experience, customer service, oral communication, and problem-solving, with a salary range and benefits package.

SUPERVISORY HUMAN RESOURCES SPECIALIST (MILITARY)

Company: Department of the Navy - Bureau of Naval Personnel

Location: Multiple Locations

Posted Jul 14, 2024

Public notice flyer for anticipated vacancies in the Department of the Navy, requiring US citizenship, suitability for federal employment, and specialized experience in human resources management.

Public Notice for Information Technology Cybersecurity Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jul 14, 2024

Direct hiring authority for 2210 series is being used to fill this position. Learn more about this agency. Requirements: US Citizenship is required, Selective Service Registration is required for males born after 12/31/1959, Successful completion of security investigation may be required, A one-year probationary period may be required. Positions may be filled at any pay band level. Duty location may be negotiable upon request. Qualifications: Qualifications Reference EMP17 & OPM General Schedule Qualification Standards US Office of Personnel Management Information Technology IT Management Series 2210 Alternative A https://www.opm.gov/policy/data/oversight/classification/qualifications/generalschedulequalificationstandards/2200-information-technology-it-management-series-2210-alternative-a

Public Notice for Information Technology (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations

Posted Jul 14, 2024

Public notice for FAA authorized Information Technology Specialist 2210 positions open to US Citizens. Positions may be filled at any pay band level. Requirements include US Citizenship, selective service registration, and successful completion of security investigation. Qualifications include IT-related experience demonstrating attention to detail, customer service, communication, and problem-solving skills, as well as education in computer science, engineering, or related fields.

Public Notice for Human Resources Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jul 14, 2024

This is a public notice for FAA authorized Human Resources Specialist 0201 positions open to US Citizens. Positions may be announced for FVF through K or grades FG7 through 15 to support the Infrastructure Investment and Jobs Act 2021.

Store Associate

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Jul 13, 2024

Summary Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency DeCA system performing a variety of duties including handling preparing and stocking grocery and produce items and checkingout customer purchases.

Wage and Hour Technician (Bilingual/Spanish)

Company: Department of Labor - Wage and Hour Division

Location: Multiple Locations

Posted Jul 13, 2024

The Wage and Hour Division (WHD) is seeking Wage and Hour Technicians to promote compliance with labor standards and protect the nation's workforce. Requirements include proficiency in Spanish, being at least 16 years old, and a US citizen. Qualifications include one year of specialized experience, and the position is inside the NCFLL bargaining unit.

ACQUISITION PROGRAM MANAGER

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Jul 14, 2024

The PALACE Acquire Program offers a permanent position upon completion of a 2-year formal training plan with yearly salary increases. Promotions and salary increases are based on successful performance and supervisory approval.

Public Notice for Program Manager (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jul 14, 2024

The FAA is seeking Program Manager 0340 positions open to US Citizens to support the Infrastructure Investment and Jobs Act 2021. Requirements include US Citizenship, selective service registration, and successful completion of a security investigation. Qualifications include at least three years of general experience, a bachelor's degree, or a combination of education and experience.

FINANCIAL TECHNICIAN

Company: Department of the Navy - Bureau of Naval Personnel

Location: Multiple Locations

Posted Jul 14, 2024

Public notice flyer for anticipated vacancies in the Department of the Navy. Interested applicants must follow the directions in the How to Apply section to be considered. The position requires a US Citizen, direct deposit pay program, and EVerify employment verification check. The job involves processing claims, performing audits, and providing customer service.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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