Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

IT Specialist (NETWORK/INFOSEC)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Jul 11, 2024

The job posting is for an IT Specialist NETWORKINFOSEC position at the Defense Logistics Agency (DLA). The position requires one year of specialized experience in implementing, troubleshooting, and operating Video Telepresence (VTC) communications systems. The job involves developing and interpreting policies, conducting site surveys, and providing customer training. The position is subject to a favorable suitability or fitness determination and may be reassigned to DISA in FY 2025.

Attorney Advisor (General)

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Jul 11, 2024

The position is in the Office of the Chief Counsel Bureau of the Fiscal Service, a bureau within the Department of the Treasury, requiring a practicing attorney with at least four years of experience, including 24 months at the GS13 or equivalent level, and a law degree from an accredited law school and active bar membership.

Management and Program Analyst (Support Agreements)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Jul 11, 2024

The job is for a Program Management A PM Practitioner acquisition certification position at the Defense Logistics Agency DLA. The position requires one year of specialized experience and a favorable suitability or fitness determination. The job is not authorized for recruitment incentives and is subject to a drug-free workplace policy.

CHIEF ENGINEER

Company: Department of Defense - Missile Defense Agency

Location: Multiple Locations

Posted Jul 11, 2024

THIS POSITION WILL BE FILLED UNDER THE PROVISIONS OF THE DOD QRB PILOT PROGRAM. This is a Senior Executive Service Tier 1 position. The position requires a comprehensive knowledge of engineering, research, development, testing, and evaluation, as well as experience in leading change, leading people, being results-driven, having business acumen, and building coalitions. The position also requires a background investigation, a Special Sensitive/Top Secret SCI clearance, and the ability to obtain/maintain a Special Sensitive/Top Secret SCI clearance. The incumbent must also complete a Declaration of Federal Employment (OF 306) and a financial disclosure statement (OGE 278).

Attorney-Advisor (General) (Senior Counsel)

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Jul 11, 2024

The position is in the Office of the Chief Counsel Bureau of the Fiscal Service, a bureau within the Department of the Treasury, requiring a practicing attorney with at least 6 years of experience, including 2 years at the GS14 or equivalent level, and a law degree from an accredited law school and active bar membership.

IT Project Manager (SYSANALYSIS)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Jul 11, 2024

The job is for an IT Project Manager SYSANALYSIS at the Defense Logistics Agency, requiring one year of specialized experience, with a focus on project management, data analysis, and IT systems. The position is located at various sites, with salary ranges listed. The job requires a DoD certification and other requirements, and is subject to a favorable suitability or fitness determination.

IT SPECIALIST (APPSW/DATAMGT/SYSANALYSIS)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jul 11, 2024

The position is for an Information Technology (IT) manager responsible for developing and maintaining cloud-hosted solutions, with a focus on human resources. The incumbent will work with cloud solutions providers, participate in the design and implementation of new or modified application software, and provide system support to users.

Administrative Support Assistant (CYS) (Developmental) NF-02/03

Company: Department of the Army - Army Installation Management Command

Location: Multiple Locations

Posted Jul 11, 2024

This position is located at Fort Campbell, KY, and is eligible for the NAF benefits package and leave accrual. The job requires 18 years of age or older, direct deposit, and social security card. The position also requires a current health assessment, satisfactory completion of pre-employment background checks, and a one-year probationary period. The job involves working in an office setting, using office automation, and providing customer service.

Security Assistant

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Jul 11, 2024

The position is located in the Bureau of the Fiscal Service, performing analytical, technical, and administrative duties to support the Physical Security Branch. The successful candidate will undergo personnel vetting, including a background investigation and enrollment in Continuous Vetting and FBI's Rap Back service.

SUPERVISORY PROGRAM MANAGER

Company: Department of the Navy - Navy Systems Management Activity

Location: Multiple Locations

Posted Jul 11, 2024

Public notice flyer for anticipated vacancies in the Department of the Navy, requiring US citizenship, suitability for federal employment, and various certifications and clearances. The position requires at least one year of specialized experience in program management, overseeing administrative staff, and leading cross-functional teams.

Legal Administrative Specialist (Contact Representation)

Company: Department of Veterans Affairs - Veterans Benefits Administration

Location: Multiple Locations

Posted Jul 11, 2024

The Legal Administrative Specialist LAS serves as a member of the Public Contact Team located in the Veterans Service Center, providing information and assistance to veterans and their dependents concerning VA benefits and related non-VA benefits.

Community Program Specialist

Company: Department of Agriculture - Agriculture, Rural Development

Location: Multiple Locations

Posted Jul 11, 2024

This position is located in a USDA Rural Development RD State or Area Office, serving as a key member of the State Director's staff, responsible for encouraging community and economic development practices to enhance the overall impact of RD and other federal investments, creating stronger rural communities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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