Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Information Technology Specialist (INFOSEC) (12 month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 29, 2024

The IRS is hiring using a Direct Hire Authority. Learn more about the agency and available positions.

Information Technology Specialist (Customer Support)

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Multiple Locations

Posted Sep 29, 2024

The Enterprise Operations Center EOC supports the AO in fulfilling its missions to courts by providing a customer-focused central point of contact for internal and external public users of the Judiciary's nationally deployed information technology IT services.

IT Specialist (Systems Analysis/Applications Software) DIRECT HIRE (12 MONTH REGISTER)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 29, 2024

The announcement is for filling positions using a Direct Hire Authority. It provides information on the Recruitment Incentive and other important details.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Sep 29, 2024

The position involves administering ASVAB Enlistment Tests at MEPS or remote testing sites to determine individual qualifications for military service enlistment. The job does not provide guaranteed work hours and is intermittent, making employees ineligible for benefits.

SUPERVISORY IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

This announcement is open to all US Citizens and is located in the Info amp Tech Office Payroll Services DJMS Systems Support ITZTBBE. Applicants on Cleveland list may be considered for positions in Bratenahl.

Project Manager

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Sep 29, 2024

The job posting is for a Project Manager position in Phoenix, Tucson, or Sacramento, with a focus on overall project management and complex initiatives.

SUPERVISORY IT SPECIALIST (PROJMGT)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

The job announcement is for United States Citizens and is located in the IT Directorate. It may be used to fill similar positions on other teams.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 29, 2024

The text describes a job posting for a County Program Analyst position, listing responsibilities and providing a link to learn more about the agency.

IT CYBERSECURITY SPECIALIST (APPSW/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

The job announcement is for a position in the Info amp Technology Dir Office Corporate Systems Midtier Software Engineering ZTEDA. It is open to all US citizens and may be used to fill similar positions on other teams. The pay for first-time hires will typically be set at step 1 salary range for their respective grade level.

STRATEGIC ADVISORY COUNSEL

Company: Department of the Treasury - Internal Revenue Service

Location: IRS Nationwide Locations

Posted Sep 29, 2024

The Office of Chief Counsel IRS is seeking enthusiastic individuals to serve taxpayers fairly and with integrity. The agency provides correct and impartial interpretation of internal revenue laws and high-quality legal advice and representation.

IT Specialist (INFOSEC)

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Multiple Locations

Posted Sep 29, 2024

This is an office-centered position that requires physical presence at one of the duty stations. EPA offers work-from-home and work schedule flexibilities.

IT SPECIALIST (SYSADMIN)

Company: Department of the Navy - Naval Sea Systems Command

Location: Multiple Locations

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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