Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Customer Service Representative

Company: New York Computer Help

Location: New York, NY

Posted Apr 25, 2025

*Field phone calls* - Draw customers to our repair shop, support new issues, continuing repairs, follow-ups, and complaints, and coordinate onsite service…

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IT Risk Management Senior Analyst

Company: City National Bank

Location: New York, NY

Posted Apr 23, 2025

Serves as an expert in own discipline or area of specializationWorks on complex issues where analysis of situations or data requires an in-depth evaluation of…

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dental insurance health insurance loan repayment program

Physician - Family Medicine

Company: CHRISTUS Health

Location: New Boston, Texas

Posted Apr 21, 2025

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Tax Manager - FSO - Fiduciary Trust & Estate Tax Administration Services

Company: EY

Location: New York, NY

Posted Apr 24, 2025

Decisions made by the Manger include the interpretation of trust documents; reviewing and interpreting accounting concepts and state/local filing requirements;…

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sign-on bonus hospital part time

OB/GYN Hospitalist - Achieve Work-Life Balance with 21+ Days Off per Month in Mullica Hill, NJ!

Company: Ob Hospitalist Group

Location: Mullica Hill, New Jersey

Posted Apr 27, 2025

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Full Stack Developer (Front-End)

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Apr 24, 2025

Strong data analysis skills, design, and coding experience in financial industry preferably in capital markets/prime brokerage. As a UI developer and designer,.

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Lead HVAC Installer

Company: Yellowstone Local

Location: Manhattan, NY

Posted Apr 23, 2025

5+ years of hands-on HVAC installation and diagnostic experience. Top Pay: $40 - $65/hour based on experience and certifications (VRF specialists may earn more)…

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Chef de Cuisine JN -042025-158662

Company: Goodwin Recruiting

Location: New York, NY

Posted Apr 21, 2025

ServSafe or equivalent food safety certification required. Collaborate with the Executive Chef to develop seasonal menus using the freshest local and regional…

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Brand Manager品牌部经理(mandarin required)

Company: Dashan inc

Location: New York, NY

Posted Apr 24, 2025

Bachelor’s degree or higher in Marketing, Business Administration, or a related field (preferred). As the *Marketing Manager*, you will be responsible for…

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Client Service I Representative- Device Maintenance

Company: Canon U.S.A., Inc.

Location: New York, NY

Posted Apr 24, 2025

Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Basic computer skills/technical knowledge.

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full time be or bc

Family Medicine Residency Faculty Physician

Company: Northwell Health Physician Partners

Location: Glen Cove, New York

Posted Apr 27, 2025

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day shift

Assistant Nurse Manager, ICU

Company: Kaiser Permanente

Location: Redwood City, California

Posted Apr 27, 2025

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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