Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

travel 401(k) dental insurance

Travel CT Technologist - $2,465 per week

Company: Genie Healthcare

Location: Albany, New York

Posted Apr 07, 2025

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travel

Travel Occupational Therapist - $1,413 per week

Company: TotalMed Allied

Location: Carson City, Nevada

Posted Apr 07, 2025

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travel

Travel Nurse RN - Med Surg / Telemetry - $1,946 per week

Company: Go Healthcare

Location: Mason City, Iowa

Posted Apr 07, 2025

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Marketing Manager - DIPs

Company: PEI Group

Location: New York, NY

Posted Apr 09, 2025

Expertly design and execute TAM-focused inbound lead nurture programs, alongside highly targeted outbound campaigns across social media, email, PPC, search,…

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staffing agency travel 401(k)

Travel Nurse RN - PCU - Progressive Care Unit - $2,200 per week

Company: Anders Group

Location: Rochester, New York

Posted Apr 07, 2025

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Personal Chef

Company: Shef

Location: New York, NY

Posted Apr 10, 2025

_Cook from your preferred kitchen, set your own schedule, & turn your passion into your paycheck with Shef!_. Shef’s culinary specialist works closely with you…

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HVAC Installation Technician

Company: HVAC RNTL

Location: Missouri City, TX

Posted Apr 09, 2025

Must have valid driver's license with good driving record. Ability to work in diverse conditions including but not limited to mechanical equipment rooms with…

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travel 401(k) life insurance

Travel Speech-Language Pathologist - $2,796 per week

Company: American Traveler

Location: Trenton, New Jersey

Posted Apr 07, 2025

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CDL Class C Driver

Company: DPR Construction

Location: Redwood City, CA

Posted Apr 11, 2025

Qualified driving and towing skills. Prolonged periods sitting in a vehicle/truck and operating the vehicle/truck safely. Maintain a safe work environment.

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staffing agency travel 401(k)

Travel OR RN - $2,118 per week

Company: Anders Group

Location: Deming, New Mexico

Posted Apr 07, 2025

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loan repayment program contract travel

Travel Nurse RN - Med Surg / Telemetry - $2,242 per week

Company: Care Team Solutions

Location: Rochester, New York

Posted Apr 07, 2025

View Details Apply on healthecareers.com

HVAC Technician/Installer

Company: Vigilante Plumbing, Heating and Air Conditioning

Location: Brooklyn, NY

Posted Apr 11, 2025

This position handles service and Install calls to customers in their homes and commercial businesses and utilizes customer service training to educate and…

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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