Customer Satisfaction Jobs in New York City, NY

776,645 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

CDL A Route Driver

Company: Tomra

Location: Bronx, NY

Posted Feb 07, 2025

. Must have a "satisfactory" driving record. Knowledgeable on how to use handheld devices like smart phones or other similar devices, or ability to learn these…

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Senior Software Engineer, iOS

Company: Capital One

Location: New York, NY

Posted Feb 07, 2025

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Retail Department Coordinator

Company: The TJX Companies, Inc.

Location: Plainview, NY

Posted Feb 07, 2025

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Verizon Sales Consultant

Company:

Location: Rochester, NY

Posted Feb 07, 2025

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Software Development Engineer, EC2 Provisioning

Company:

Location: Fall City, WA

Posted Feb 07, 2025

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Part-Time Stockroom Operations Associate

Company: Kohl's

Location: Oklahoma City, OK

Posted Feb 07, 2025

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Beauty Sales Consultant

Company: CVS Health

Location: New York, NY

Posted Feb 07, 2025

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Lead Cook - Blind Brook Rye UFSD

Company: Aramark

Location: Purchase, NY

Posted Feb 07, 2025

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Sr. Software Dev Engineer, Intent Driven Network

Company:

Location: Fall City, WA

Posted Feb 07, 2025

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Software Engineer

Company: JPMorgan Chase

Location: New York, NY

Posted Feb 07, 2025

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Store Manager

Company:

Location: Grove City, OH

Posted Feb 07, 2025

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Home Infusion RN Part Time - Sioux City, NE

Company: UnitedHealth Group

Location: Sioux City, IA

Posted Feb 07, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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