Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

hospital full-time be or bc

General /Non-Invasive Cardiology - Physician - Long Island, NY

Company: Mount Sinai Health System

Location: Wantagh, New York

Posted Sep 01, 2025

View Details Apply on healthecareers.com

Upscale Executive Chef

Company: Goodwin Recruiting

Location: New York, NY

Posted Sep 01, 2025

You will be responsible for exceptional food service, customer service, and operations by managing all aspects of the kitchen, guest interactions, and catering…

View Details Apply on SimplyHired
flexible schedule relocation assistance mentorship

OB/GYN Generalist

Company: Dartmouth Health

Location: Manchester, New Hampshire

Posted Aug 31, 2025

View Details Apply on healthecareers.com
full-time be or bc dental insurance

Pediatric Infectious Disease Physician

Company: Hackensack Meridian Health

Location: Neptune, New Jersey

Posted Aug 31, 2025

View Details Apply on healthecareers.com

Brooklyn Area F02 Security Guard

Company: Winfield Security

Location: New York, NY

Posted Sep 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. We have F02 shifts available in Brooklyn, NY. GED or High School Diploma.

View Details Apply on SimplyHired

Junior Carpenter for Pest Exclusion

Company: M & M Environmental

Location: New York, NY

Posted Sep 01, 2025

Must have a valid driver’s license with minimum 2 years of driving experience in New York City. Use hand tools and power equipment safely and efficiently.

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health system full-time be or bc

Urogynecologist

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Sep 01, 2025

View Details Apply on healthecareers.com
sign-on bonus health system part-time

Medical Director, Data & Informatics, Behavioral Health /Associate CMIO, Northwell Health

Company: Northwell Health Physician Partners

Location: Queens, New York

Posted Sep 01, 2025

View Details Apply on healthecareers.com
full-time be or bc

Rheumatology Physician Opportunity in Scenic Ithaca, New York

Company: Cayuga Health System

Location: Ithaca, New York

Posted Aug 31, 2025

View Details Apply on healthecareers.com

Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Sep 01, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

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CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Sep 01, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

View Details Apply on SimplyHired

OTC Derivatives Business Analyst

Company: Infosys

Location: Jersey City, NJ

Posted Sep 01, 2025

You will create detailed design, architecture and process artifacts and implement the deployment plan. Exposure to market risk, credit risk, or collateral…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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