Customer Satisfaction Jobs in New York City, NY

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Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Seasonal Tax Associate - Local

Company: Intuit

Location: Sun City, AZ

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Customer Service Rep.

Company: Fiesta Auto Insurance

Location: Redwood City, CA

Posted Aug 25, 2025

With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30…

Site Supervisor- PTO / Benefits Available- $28.00 per hour

Company: Sunstates Security

Location: New York, NY

Posted Aug 25, 2025

A Site Supervisor is responsible for the daily functioning of a contract site including operations, customer service, personnel management, security & safety in…

RN Registered Nurse Outpatient Oncology Clinic *Brooklyn, NY * no weekends! *$2833 weekly!

Company: White Glove Placement, Inc

Location: Brooklyn, NY

Posted Aug 25, 2025

Make this your next travel assignment! We provide Housing, Insurance, Meal Allowance, and travel reimbursements. Check out our custom travel packages too!

Clinical Care Transition Specialist / Registered Nurse - Bronx

Company: Option Care Health

Location: Bronx, NY

Posted Aug 25, 2025

If using a personal vehicle, a valid driver’s license and proof of insurance are required. Active and unrestricted Registered Nurse (RN) license.

Seasonal Tax Associate - Local

Company: Intuit

Location: Boulder City, NV

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Software Development Engineer, Amazon Connect

Company: Amazon.com

Location: New York, NY

Posted Aug 25, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Project Manager II, Chase Travel

Company: JPMorganChase

Location: New York, NY

Posted Aug 26, 2025

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity,…

Analyst, Analytics

Company: Publicis Groupe Holdings B.V

Location: New York, NY

Posted Aug 25, 2025

The Analyst position is an entry-level position that uses research, data, reporting and analytics techniques to answer client business questions, assists with…

Full Time Security Guard - Long Island City

Company: Knight Security

Location: Long Island City, NY

Posted Aug 25, 2025

Professionally and respectfully greet all visitors entering and leaving the building. A visitors list will be provided if the site is expecting visitors other…

Female Facility Attendant

Company: EXOS

Location: New York, NY

Posted Aug 25, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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