Customer Satisfaction Jobs in New York City, NY

776,920 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Machine Learning Engineer CMX

Company: CVS Health

Location: New York, NY

Posted Feb 06, 2025

Store Associate - Overnight

Company: CVS Health

Location: Ellicott City, MD

Posted Feb 06, 2025

Pharmacy Technician

Company: CVS Health

Location: Missouri City, TX

Posted Feb 06, 2025

Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: New Port Richey, FL

Posted Feb 06, 2025

Retail Print Sales Specialist

Company: Staples

Location: Jefferson City, MO

Posted Feb 06, 2025

Department Supervisor

Company: H&M

Location: New York, NY

Posted Feb 06, 2025

Lead Software Engineer - Android

Company: Capital One

Location: Mexico City, Mexico

Posted Feb 06, 2025

Food Service Worker

Company: Aramark

Location: Jamestown, NY

Posted Feb 06, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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