Customer Satisfaction Jobs in New York City, NY
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Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.
Order To Cash Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for an OTC Analyst Specialist role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling various transactional tasks related to customer master data, credit management, billing, invoicing, document validation, order processing, cash application, cash collection, and dispute management. The ideal candidate should have a bachelor's degree in a relevant field, 2-4 years of work experience, and expertise in finance and accounting software.
Quality Assurance Analyst
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The text describes a role at IBM Consulting Client Innovation Centers where the individual will conduct quality reviews, analyze defects, document workflows, and assist in managing customer relationships. The role requires a bachelor's degree, strong communication and analytical skills, and knowledge of quality tools and techniques.
Senior Managing SAP Data Lead
Company: IBM
Location: No City, US
Posted Dec 04, 2025
The text describes the role and responsibilities of an SAP Data Migration Lead in IBM Consulting. It highlights the importance of project planning, data assessment, stakeholder collaboration, technical execution, testing, documentation, training, compliance, continuous improvement, and leadership. The position requires a bachelor's degree, hands-on experience in identifying and solving complex business problems, collaborating with data owners and analysts, working with Data Architects, and leading technical aspects of SAP Business Intelligence solutions. Preferred experience includes working with SAP FICO, MM, SD, PM, and Master Data, as well as experience in Master Data Management with SAP Master Data Governance.
SAP Data Lead
Company: IBM
Location: No City, US
Posted Dec 04, 2025
The text describes the role and responsibilities of an SAP Data Migration Lead in IBM Consulting. It highlights the importance of data migration in SAP projects and outlines the key tasks involved, such as project planning, data assessment, stakeholder collaboration, technical execution, testing, documentation, training, compliance, continuous improvement, and leadership. The position requires a bachelor's degree, experience in identifying and solving complex business problems, collaborating with data owners and analysts, working with data architects, and leading technical aspects of SAP Business Intelligence solutions. Preferred experience includes working with specific SAP modules and having expertise in SAP Master Data Governance.
Order to Cash Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
IBM's job description emphasizes innovation and problem-solving, detailing responsibilities in Order to Cash processes, required expertise, and a positive outlook on career growth and impact.
SAP Principal Solution Architect - MDG
Company: IBM
Location: NO City, SA
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on leading the design and governance of enterprise Master Data Management using SAP MDG. It outlines the key responsibilities, required education, and technical expertise needed for the role.
Senior Data Security Consultant
Company: IBM
Location: No City, US
Posted Dec 04, 2025
IBM Consulting is seeking a Senior Management Consultant in Data Security to help clients design and implement enterprise data security strategies, drive compliance, and enable secure digital transformation. The role requires deep technical expertise in Zero Trust architectures, Data Loss Prevention, AIdriven data protection, and compliance frameworks, as well as strong leadership and consulting skills.
Back End Engineer
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. As a Software Developer, you'll participate in the software development lifecycle, create software for hybrid cloud and AI, and work with the latest technologies to ensure high-performing, maintainable applications.
AR Customer Service Representative
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The job description outlines a customer service role at IBM Consulting, focusing on handling inbound calls, resolving payment issues, and collaborating with internal teams to ensure timely resolution of customer problems. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a customer service role at IBM Consulting. It outlines the responsibilities, required education, and preferred technical and professional experience. The role involves providing quality customer service, handling inquiries, managing cases, and resolving complex issues. The position requires a bachelor's degree, good communication skills, and proficiency in MS Excel.
Customer/1 Developer (C/1)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role that consults on billing and digital subscriptions. It requires a Bachelor's degree and proficiency in Cobol, JCL, and CSS Online programming. The role involves designing and developing Customer1 applications with a strong focus on billing functionalities.
Contact Center Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The job description outlines the role of a Contact Center Practitioner at IBM, who will be responsible for providing customer service support, answering queries, resolving issues, and ensuring customer satisfaction. The role requires excellent communication skills, the ability to multitask, and a strong customer focus.