Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Commercial HVAC Journeyman Service Technician - Union

Company: Carrier

Location: New York, NY

Posted Aug 18, 2025

Diagnosing and repairing mechanical and electrical malfunctions in heating and cooling units. Assemble and install metal ductwork and assist in HVAC system…

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Technical Architect - Dynamics 365 CE & Power Platform

Company: Capgemini

Location: New York, NY

Posted Aug 18, 2025

Preferred Qualifications: Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert Experience with Databricks, Microsoft Copilot, and…

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Physician Opportunities Movement Disorder Specialist

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 18, 2025

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Director, Digital Marketing Strategy

Company: Fidelis Care

Location: Queens, NY

Posted Aug 16, 2025

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time…

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OB/GYN Physician

Company: Unified Women's Healthcare

Location: New Britain, Connecticut

Posted Aug 17, 2025

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Sr. Manager, Search Engine Optimization

Company: Macy’s

Location: New York, NY

Posted Aug 18, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Establish standardized measurement frameworks for…

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Analytics Engineer

Company: Moxie

Location: Brooklyn, NY

Posted Aug 17, 2025

You’ll own high-impact dashboards and reporting infrastructure, partner cross-functionally to answer strategic business questions, and deliver insights that…

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Data Scientist - Blueflame AI

Company: Datasite

Location: New York, NY

Posted Aug 16, 2025

This position requires close collaboration with internal teams to manage large data sets, gather meaningful insights, and develop models to support the…

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Physician-Psychiatry: Adult

Company: Banner Health

Location: Sun City West, Arizona

Posted Aug 17, 2025

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Full Time – APP Critical Care & Surgery

Company: Catholic Health System

Location: Buffalo, New York

Posted Aug 17, 2025

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Maternal Fetal Medicine Physician - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Retail Fragrances Sales Support Associate - Dior, Culver City Center - Full Time

Company: Macy’s

Location: Culver City, CA

Posted Aug 18, 2025

Participate in pre-selling and sales driving events to maximize sales. Frequent use of computers and other technology, necessary to perform job functions,…

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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