Customer Satisfaction Jobs in New York City, NY

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Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

BALENCIAGA Sales Associate | Saks New York

Company: Kering

Location: New York, NY

Posted Jul 29, 2025

Strategic vision in order to develop the business and high level of personal performance. Ensure the achievement of individual sales and store goals, enhancing…

Corporate Security Officer - Manhattan NY

Company: Silverseal

Location: New York, NY

Posted Jul 29, 2025

Knowledge of operating walkie-talkie, two-way radio transceivers, and answering service calls for assistance. Work in various environments such as cold weather,…

Client Service Representative

Company: Empire City Laboratories

Location: Brooklyn, NY

Posted Jul 29, 2025

Communicate via outgoing and incoming calls with Doctors' Offices regarding the orders placed and shipment information and respond to inquiries of kit order…

Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Jul 30, 2025

Bachelor’s degree in Culinary Arts or related field preferred; certificate in culinary arts, pastry-making, baking is a plus.

HVAC Technician

Company: COIT Services

Location: Union City, CA

Posted Jul 29, 2025

RequirementsSelf-motivated individual with good driving record. This includes being polite, courteous and respectful. No Experience needed - Paid Training!

Security Guard at Dispensary

Company: Matawana

Location: Brooklyn, NY

Posted Jul 29, 2025

The ideal candidate will help enforce dispensary policies, monitor premises, and assist with entry protocols in accordance with New York State cannabis…

Full-time Weekend Porter, Wednesday-Sunday

Company: UG2 LLC

Location: New York, NY

Posted Jul 29, 2025

Engage with customers, visitors and clients. Clean sinks, countertops, microwaves, and refrigerators in break rooms. Engage with leaders and stakeholders.

Field Technician HVAC

Company: Dehumidified Air Solutions

Location: New York, NY

Posted Jul 29, 2025

Must have a valid driver's license and a clean driving Record. Must have a valid Air Conditioning & Refrigerant section 608 recovery certificate/license with…

Security Officer

Company: GSG Protective Services

Location: Culver City, CA

Posted Jul 29, 2025

Making customer service is a top priority – be pleasant and courteous while greeting all staff, production, and visitors. Customer service experience: 1 year.

Part Time Janitor - East Meadow, NY 11554

Company: IBS-Building Service Contractors Inc

Location: New York, NY

Posted Jul 29, 2025

Sanitizing restrooms (Will be handling green certified products). Daily cleaning and sanitizing of commercial and educational facilities.

Sr. Data Analyst

Company: GoodRx

Location: New York, NY

Posted Jul 29, 2025

Build and maintain interactive dashboards using BI tools such as Looker or Tableau to present insights to technical and non-technical stakeholders.

Sales Associate/Treatment Coordinator

Company: CONFIDENTIAL DENTAL PRACTICE

Location: New York, NY

Posted Jul 29, 2025

Educate patients on their dental treatment options and sell dental procedures. A warm and welcoming presentation. Monday and Tuesday 1:30 PM-9:00 PM.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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