Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Housekeeping

Company: Have it Maid

Location: Brooklyn, NY

Posted Jul 26, 2025

This role requires a strong commitment to providing excellent customer service while ensuring that all areas are clean, safe, and welcoming for clients and…

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Director, Communications and Audience Strategy

Company: Macy’s

Location: New York, NY

Posted Jul 27, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Link business strategy to communications strategy…

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Associate - Client Service

Company: JPMorganChase

Location: Brooklyn, NY

Posted Jul 27, 2025

Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.

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loan repayment program contract travel

Travel Nurse RN - ED - Emergency Department - $2,335 per week

Company: Care Team Solutions

Location: Niagara Falls, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com
health system full time + 1 tags

Department Chair of Dentistry & General Practice Residency Program Director Jersey Shore University Medical Center

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Jul 27, 2025

View Details Apply on healthecareers.com
sign-on bonus full time be or bc

Dermatology: Assistant Clinical Dermatologist or Associate Clinical Dermatologist, ColumbiaDoctors, Westchester

Company: NewYork-Presbyterian

Location: Westchester County, NY

Posted Jul 27, 2025

View Details Apply on healthecareers.com
full time be or bc

Northwell Health Otolaryngology – Generalist / Sleep Medicine

Company: Northwell Health Physician Partners

Location: Glen Cove, New York

Posted Jul 27, 2025

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Pharmaceutical Sales Associate - Brooklyn, NY

Company: IQVIA

Location: New York, NY

Posted Jul 26, 2025

The Pharmaceutical Sales & Service Associate will be responsible for achieving established service/sales objectives by conducting primarily live (and some…

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Customer Service Representative

Company: Lane Nine

Location: New York, NY

Posted Jul 27, 2025

Providing product or service information, answering questions, and resolving concerns. Experience in customer service, hospitality, retail, sports teams, or…

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tuition reimbursement clinic full time

Patient Service Rep - Meinders Center for Movement Disorders

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 27, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Gastroenterologist, Bayonne

Company: Atlantic Health System

Location: Bayonne, New Jersey

Posted Jul 27, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Department of Obstetrics and Gynecology Hackensack Meridian Health Atlantic Women's Group

Company: Hackensack Meridian Health

Location: West Long Branch, New Jersey

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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