Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Associate Project Manager

Company: Innovapptive

Location: Other US Location

Posted Jan 28, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking an Associate Project Manager in Hyderabad, India. The role involves leading project teams, managing customer expectations, and driving project teams to achieve business objectives. The ideal candidate should have a Bachelor's degree in business, software engineering, or computer science, along with 7-10 years of IT experience and 2-5 years in project management. ERP experience is an added advantage. Innovapptive offers a positive, innovative environment, competitive pay, medical insurance, and opportunities for growth and learning.

Finance Associate

Company: Via

Location: Other US Location

Posted Jan 28, 2025

Via, a pioneering TransitTech company, is seeking a Finance Associate to manage finance operations, support the monthly close process, drive process improvements, and ensure accurate financial reporting. The ideal candidate should be organized, proactive, detail-oriented, a strong communicator, and have a background in accounting or finance. Via offers competitive compensation, a hybrid working model, and a commitment to social good. The company is dedicated to building a diverse and inclusive workplace.

Technical Support Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 28, 2025

Cloudflare is seeking a Technical Support Engineer to join their team. The role involves working with customers on technical support issues and collaborating with the Technical Operations team. The ideal candidate should be comfortable communicating in writing, be a motivated self-starter, and have a solid grasp of problem-solving with command line tools. Bonus points for experience with Cloudflare, web servers, and scripting languages.

Field Marketing Manager, India

Company: Neo4j

Location: Other US Location

Posted Jan 28, 2025

Neo4j, a leading graph database and analytics company, is seeking a dynamic Field Marketing Manager for India. The role involves executing regional marketing strategies, driving brand awareness, lead generation, and pipeline progression. The ideal candidate should have 7+ years of field marketing experience in B2B environments, strong understanding of the India enterprise B2B software market, and excellent project management, communication, and organizational skills. Neo4j is a fast-growing, well-funded company with a strong customer base, including 84 of the Fortune 100 companies. It is committed to fostering an inclusive, diverse, and equitable workplace.

New Accounts Sales Manager

Company: Baker Hughes

Location: Other US Location

Posted Jan 28, 2025

Baker Hughes Augury Alliance is seeking a New Accounts Sales Manager to join their team. The role involves strategy development, sales, and activation of mapped customer accounts to support the alliance's growth strategy. The successful candidate will be responsible for meeting and exceeding sales goals, conducting customer discovery workshops, and collaborating with cross-functional teams. The ideal candidate will have a Bachelor's or Master's degree, proven enterprise sales experience, and strong communication skills. Baker Hughes offers flexible working patterns and a comprehensive benefits package.

Network Security Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 28, 2025

The Cloudflare Customer Support Team offers comprehensive assistance to users, from individual bloggers to large enterprises. Network Security Engineers, a part of this team, provide premium-level support for Cloudflare's security products and features. They monitor and react to alerts, work with engineering and operations teams to mitigate attacks, and communicate with customers via various channels. Key skills required include modern internet protocols, advanced understanding of iptables, knowledge of Cloudflare Security Products and Features, technical support experience, great communication skills, computer networking fundamentals, sysadmin skills, programming skills, security skills, data analysis, and PCAP analysis.

Enterprise Account Executive, Public Sector

Company: ServiceNow

Location: Other US Location

Posted Jan 28, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8100 customers including 85 of the Fortune 500. The company aims to make the world work better for everyone by connecting people, systems, and processes. The job role involves producing new business sales revenue from a SaaS license model, developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The ideal candidate should have extensive sales experience, ability to establish trusted relationships, and experience selling into the Public Sector.

Chinese Bilingual Customer Service Associate (Mandarin)

Company: Remitly

Location: Other US Location

Posted Jan 28, 2025

Remitly, a leading digital financial services provider for immigrants, is seeking a customer support representative. The role involves working in a hybrid environment, providing exceptional customer service, and multitasking between various communication channels. The ideal candidate should have excellent communication skills in Chinese and English, experience in customer support, and proficiency in MS Office products. Remitly offers competitive benefits including rice and transportation allowances, paid vacation, and health insurance. The company is committed to nondiscrimination and creating an inclusive environment.

Finance Associate

Company: Via

Location: Other US Location

Posted Jan 28, 2025

Via, a pioneering TransitTech company, is seeking a Finance Associate to manage finance operations, support the monthly close process, drive process improvements, and ensure accurate financial reporting. The ideal candidate should be organized, proactive, detail-oriented, a strong communicator, and have a background in accounting or finance. Via offers a global work environment, competitive compensation, and a commitment to diversity and inclusion.

Senior Field Marketing Manager, Partner Marketing (Asia)

Company: ServiceNow

Location: Other US Location

Posted Jan 28, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a highly organized and self-directed Partner Marketing Professional. The ideal candidate will collaborate with key partner leaders, develop joint marketing plans, and manage relationships with strategic partners. The role involves creating and executing joint marketing programs, aligning with revenue targets, and tracking performance. The candidate should have at least 10 years of marketing experience, strong digital marketing knowledge, excellent communication skills, strategic thinking, project management expertise, and storytelling abilities. An undergraduate degree in marketing, business, or equivalent is required.

Sr Inspire Value Consultant

Company: ServiceNow

Location: Other US Location

Posted Jan 28, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a business consulting specialist with 5+ years of experience. The role involves strategic customer engagements, solution-oriented analysis, impact-driven deliverables, enhancing advisory services with technology, value realization with data and AI, and thought leadership. The ideal candidate should have industry expertise, a consulting and analytical mindset, interest in technology, effective communication skills, and a collaborative and growth-oriented attitude. ServiceNow is an equal opportunity employer that values inclusivity and diversity.

New Accounts Sales Manager

Company: Baker Hughes

Location: Other US Location

Posted Jan 28, 2025

Baker Hughes Augury Alliance is seeking a New Accounts Sales Manager to join their team. The role involves strategy development, sales, and activation of mapped customer accounts to support the alliance's growth strategy. The successful candidate will be responsible for meeting and exceeding sales goals, conducting customer discovery workshops, and collaborating with cross-functional teams. The ideal candidate will have a Bachelor's or Master's degree, proven enterprise sales experience, and strong communication skills. Baker Hughes offers flexible working patterns and a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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