Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Client Setup Specialist

Company: Sportradar

Location: Other US Location

Posted Jan 27, 2025

Sportradar, a leading sports technology company, is seeking a candidate for their Client Setup team. The role involves managing client setup, providing expert guidance, resolving issues, and collaborating with internal teams. The ideal candidate should have a degree in Computer Science or related field, proven client service experience, strong problem-solving skills, excellent communication, and ability to manage multiple projects in a fast-paced environment. Sportradar offers a challenging yet rewarding work environment with opportunities for growth and collaboration.

Credit Structuring Specialist

Company: Shift (shift.com.au)

Location: Other US Location

Posted Jan 27, 2025

Shift is a company dedicated to helping Australian SMEs manage their cash flow and choose suitable financial products. They believe in the power of Australian businesses and offer a collaborative culture with opportunities for career growth. They are seeking a Credit Structuring Specialist to transform challenges into opportunities, assess borrower situations, and craft tailored solutions for restructuring distressed loans. The role requires strong knowledge of accounting principles, expertise in assessing financial performance and borrower risk, and proficiency in negotiating favorable commercial terms. The company offers a collaborative team environment, flexible working conditions, family support, varied workspaces, a wellness focus, and a positive work environment.

APJ Marketing Head

Company: Arista Channels

Location: Other US Location

Posted Jan 27, 2025

Arista Networks, a leading company in data-driven client-to-cloud networking, is seeking a dynamic marketing leader for the Asia Pacific Japan region. The ideal candidate will develop and implement a regional marketing strategy, drive demand generation, increase brand visibility, manage digital marketing efforts, collaborate with channel and partner teams, oversee event marketing, and lead a regional marketing team. The role requires 10+ years of marketing experience in a B2B technology environment, expertise in at least two of the following areas: digital marketing, product marketing, brand strategy, demand generation, event marketing, and channel marketing, and a proven track record of working across multiple time zones and cultures in the Asia Pacific Japan region.

Field Account Representative

Company: Grainger

Location: Other US Location

Posted Jan 27, 2025

Grainger, a leading industrial distributor, is seeking a passionate sales professional for a hybrid role in Paducah. The position involves creating a territory plan, maintaining customer contact, and growing revenue. The company offers competitive compensation, comprehensive benefits, and a supportive work environment. Requirements include a high school diploma or equivalent, sales experience, and a valid driver's license.

Partner Quality Lead - Network Operations

Company: Remitly

Location: Other US Location

Posted Jan 27, 2025

Remitly is seeking a Partner Quality Lead for Network Operations. The role involves managing relationships with external partners, ensuring smooth disbursement operations, and driving continuous improvement in the customer experience. The ideal candidate will have exceptional communication skills, strong attention to detail, proficiency in data analysis, and the ability to thrive in dynamic environments. Remitly is an equal opportunity employer committed to creating an inclusive environment.

Sales Representative

Company: Mable

Location: Other US Location

Posted Jan 27, 2025

Mable is a thriving healthtech platform connecting Australians with disability and aged care support to independent workers. The company, recognized in AFR's Fast 100 list and Deloitte's Tech Fast 50, is seeking a Sales Representative to welcome new customers and maximize their engagement with services. The role involves converting leads, providing clear information, addressing questions, offering guidance, cross-selling, and documenting interactions. The company values switched-on, bold, one, and impactful qualities, offering career development, flexible work, parental leave, and a rewarding recognition program. Mable is an equal opportunity employer, encouraging applications from diverse backgrounds, including those with lived experience of disability or aged care.

Senior SDET/QA Automation Engineer

Company: 99 Group

Location: Other US Location

Posted Jan 27, 2025

99 Group, a leading real estate technology company, is seeking a software tester with 5+ years of experience in manual and automated testing. The ideal candidate should have hands-on experience with Appium, Cypress, Playwright, Java, and JavaScript. They will be responsible for establishing testing strategies, overseeing quality control, and maintaining test frameworks. The company offers an exciting opportunity to revolutionize the real estate industry with cutting-edge technology and innovation.

Senior Product Manager

Company: Informa

Location: Other US Location

Posted Jan 27, 2025

Informa Connect is hiring a Senior Product Manager for the Life Sciences product portfolio. The role involves leading product development, aligning with strategic goals, and driving customer-centric innovation. Key responsibilities include realigning product development, enhancing user research, and managing product backlogs. The ideal candidate should have strategic thinking, stakeholder management skills, and a background in Life Sciences or related industries.

Account Sales Manager

Company: Grainger

Location: Other US Location

Posted Jan 27, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking passionate individuals to join their team. The role of an Account Manager involves producing positive sales growth, understanding customer goals, and demonstrating market knowledge. The company offers competitive compensation, comprehensive benefits, and a supportive work environment. The ideal candidate should have 3+ years of direct outside sales experience, sales forecasting skills, and the ability to travel frequently. The company is committed to equal employment opportunity and fostering an inclusive environment.

Implementation Consultant

Company: Baxter Planning

Location: Other US Location

Posted Jan 27, 2025

The Implementation Consultant at Baxter Planning is responsible for supporting project implementation tasks, including requirement data validation, system configuration, and functional testing. They work directly with clients, managing multiple projects simultaneously across different time zones. The role requires strong analytical, communication, and organizational skills. The consultant must also have experience in SaaS deployment, supply chain knowledge, and quantitative problem-solving. A Bachelor's degree in a relevant field is preferred, along with experience in the aftermarket services, logistics, or supply chain industry. The position offers a proactive and supportive work environment with excellent work-life balance.

Senior Analyst - Insurance

Company: Informa

Location: Other US Location

Posted Jan 27, 2025

Curinos, a leading financial technology company, is seeking a Senior Analyst for its Insurance team in London. The role involves analyzing data from major UK retail banks and insurers to provide strategic insights to senior management. The successful candidate will have 2 years of analytical experience in the insurance industry, strong data analysis skills, and excellent communication abilities. Curinos offers competitive benefits, flexible working options, and opportunities for career growth. The company is committed to diversity and inclusivity.

Senior Backend Engineer - Java

Company: CleverTap

Location: Other US Location

Posted Jan 27, 2025

CleverTap, a global growth-stage startup, is seeking a Senior Backend Engineer with 4-6 years of experience in backend development. The role involves designing, developing, testing, and deploying large-scale applications using JVM languages or other server-side technologies. The engineer will work closely with product managers, QA engineers, designers, and software engineers, responsible for writing server-side scripts and APIs, optimizing servers, implementing security structures, and generating data storage solutions. The ideal candidate should have strong organizational and time management skills, attention to detail, and the ability to meet deadlines. Familiarity with MongoDB, Redis, Azure, AWS, JavaScript, HTML5, CSS3, Vue, FCM, and APNS services is a plus. Measures of success include writing quality code, following standard practices, and having excellent troubleshooting skills. CleverTap offers a fast-paced, dynamic environment with opportunities for innovation and professional growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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