Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Backend Engineer

Company: Drivetrain

Location: Other US Location

Posted Jan 26, 2025

Drivetrain, a remote-first company founded by ex-Googlers in 2021, is seeking a Backend Engineer. The role involves working on challenging problems in backend application development, algorithms, system design, and serving in production. The company offers a great culture, autonomy, and a cutting-edge tech stack. The ideal candidate should be a problem solver, have a deep understanding of algorithms and distributed systems, and have at least 3 years of software engineering experience.

Application Engineer/Administrator

Company: ARHS Group

Location: Other US Location

Posted Jan 26, 2025

Arηs is a full-service IT group specializing in managing complex IT projects and systems for large organizations. They offer state-of-the-art software development, business intelligence, and infrastructure services. The group is composed of 13 entities across 6 countries, enabling quick response to market changes and customer requests. Their success is attributed to the synergy among their nine complementary entities and methodologies based on Rational Unified Process (RUP) and Scrum agile software development framework. Arηs Developments Hellas, established in 2016, aims to extend Arηs Group activities dedicated to the European market, providing high-quality software development services. Currently, they are seeking an experienced Application Engineer to join their team in a major European law enforcement organization. The role involves application installation, configuration, and administration, performance tuning, application support, maintenance, and contributing to the technical knowledgebase.

SEM Client Consultant - Microsoft Advertising

Company: Aleph Group, Inc

Location: Other US Location

Posted Jan 26, 2025

Aleph is a global company offering platforms for businesses like TikTok, Amazon, and Google to expand into new markets. The company is seeking a sales team member with 4+ years of experience in roles such as key account manager, account manager, performance specialist, or customer success manager. The ideal candidate should have digital marketing knowledge, strong communication skills, and a proactive commercial attitude. Aleph values partnership, communication, and continuous learning, offering growth opportunities to its employees.

B2B Marketing Manager

Company: AutoTrader.ca

Location: Other US Location

Posted Jan 26, 2025

TRADER Corporation, a trusted Canadian leader in online media dealer and lender services, is seeking a B2B Marketing Manager for its AutoTraderca division. The role involves strategizing and planning marketing initiatives, collaborating with a team of experts, and executing various marketing communication and promotional deliverables. The successful candidate will work directly with the Director of B2B Marketing, oversee lead generation efforts, and manage direct reports. The position requires a university degree in Marketing, Digital Marketing, Communications, or a relevant discipline, along with 7+ years of progressive B2B Marketing experience, preferably in a software or SaaS business. Proficiency in Microsoft Office Suite, Adobe Creative Suite, and marketing automation tools like Marketo and Salesforce is required. The role offers a competitive salary, annual bonus structure, and a range of benefits including gym discounts, an Employee and Family Assistance Program, and a virtual wellness program.

Jr. Systems Engineer

Company: Atlas Technica

Location: Other US Location

Posted Jan 26, 2025

Atlas Technica, a rapidly growing IT management firm for hedge funds and investment firms, is seeking a Jr Systems Engineer. The role offers excellent career development opportunities, working in a collaborative environment with Systems Engineers and Sr Systems Engineers. Responsibilities include IT support services, using a ticketing system, maintaining documentation, and adhering to strict change control procedures. The ideal candidate should have at least 1 year of IT experience, strong communication skills, and knowledge of Microsoft 365 stack, Azure AD, and basic networking concepts. Desirable qualities include financial industry experience, MSP environment experience, and familiarity with Sophos or similar endpoint threat management products.

PPC Specialist

Company: Ryz Labs

Location: Other US Location

Posted Jan 26, 2025

RYZ Labs, a startup studio founded in 2021 by experienced entrepreneurs, is seeking a detail-oriented and results-driven PPC Specialist. The ideal candidate should have experience in managing and optimizing PPC campaigns across various platforms, with a focus on maximizing ROI. Key responsibilities include developing and managing PPC campaigns, performing keyword research, writing engaging ads, monitoring campaign performance, analyzing data, conducting AB testing, managing budgets, and staying updated on industry trends. Qualifications include a Bachelor's degree in Marketing, Advertising, Business, or a related field, proven experience as a PPC Specialist, proficiency with Google Ads, Bing Ads, Facebook Ads, and Instagram Ads, strong analytical skills, and excellent communication skills. RYZ Labs offers a remote work environment with autonomy, opportunities for growth, and a team of great professionals.

Test Manager (AMS)

Company: Avaloq

Location: Other US Location

Posted Jan 26, 2025

Avaloq, a Swiss-based wealth management technology provider, is seeking a Test Management professional for a customer-facing role. The role involves managing release processes, coordinating test campaigns, and ensuring test environment availability. The ideal candidate should have in-depth knowledge of test concepts, experience in banking or finance, and excellent communication skills. Avaloq offers hybrid and flexible working arrangements and is committed to fostering an inclusive culture.

Newsroom Editor - East Hub

Company: Business Wire

Location: Other US Location

Posted Jan 26, 2025

Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. They are committed to redefining how organizations connect with their audiences. The primary responsibility of a Business Wire Newsroom Editor is to accurately and efficiently prepare and transmit news releases. The role involves formatting, editing, and proofreading press releases, contacting clients, assessing the authenticity of press release orders, and maintaining up-to-date knowledge of Business Wire products and services. The company offers a competitive salary range of $18 to $24 per hour, excellent health benefits, a fitness allotment, tuition reimbursement, a 401k plan, and various days off.

Senior Field Marketing Manager, Latam & Iberia Market - Mexico City

Company: Aircall

Location: Other US Location

Posted Jan 26, 2025

Aircall, a company valuing voices and backed by significant investment, seeks a Senior Field Marketing Manager for LATAM and Iberia. The role involves developing and executing a marketing strategy, aligning with sales teams, and managing a team. The company offers a unique work environment, emphasizing growth, work-life balance, and diversity. It encourages applications from underrepresented backgrounds.

Bindery Operator - Folder

Company: Lahlouh

Location: Other US Location

Posted Jan 26, 2025

Lahlouh is a company that specializes in end-to-end supply chain solutions, offering a wide range of services including offset printing, fulfillment, distribution, digital printing, large format printing, packaging design, mailing, marketing promotions, bindery and finishing, promotional products, online ecommerce solutions, and workflow automation. The Folder Operator position requires a minimum of 3 to 5 years of experience operating folding machines in a commercial printing environment. The role involves producing high-quality printing jobs, maintaining cleanliness on the production floor, and communicating effectively with manufacturing personnel. The company values employees who are detail-oriented, motivated, and able to work in a team environment.

Director, Customer Experience

Company: Knix Wear Inc.

Location: Other US Location

Posted Jan 26, 2025

Knix, an award-winning intimate apparel and activewear brand, is seeking a Director of Customer Experience to lead their Customer Empowerment and Virtual Fitting teams. The role involves driving sales, fostering brand loyalty, and ensuring customer satisfaction. The ideal candidate is a customer-first strategist, data-driven, and a proven leader with experience in DTC or retail. Responsibilities include leading customer support teams, improving customer experience programs, and collaborating with executive teams. Qualifications include 7+ years of experience in customer experience functions, expertise in data analysis, and strong leadership skills.

Account Manager- Outside Sales

Company: AutoTrader.ca

Location: Other US Location

Posted Jan 26, 2025

TRADER Corporation, a trusted Canadian leader in online media dealer and lender services, is seeking an Account Manager to promote its full portfolio of media solutions. The role involves developing customer accounts, achieving revenue generation, and providing excellent customer service. Key responsibilities include preparing business presentations, understanding customer needs, and maintaining strong knowledge of Trader product offerings. The ideal candidate should have a Bachelor's degree in Liberal Arts, Marketing, or Business, and at least 5-8 years of direct sales experience with national/large revenue accounts. Technical skills include systematic account management, customer education, and strong closing techniques. Soft skills include people skills, drive for results, and strong time management skills. Benefits include fitness and wellness discounts, financial planning, and a competitive salary with annual bonus structure.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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