Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Manager - Program & Operational Purchasing

Company: Magna International

Location: Other US Location

Posted Jan 23, 2025

Magna Electronics offers an engaging work environment with opportunities for career growth and development. The company is passionate about creating innovative, smarter, cleaner, safer, and lighter automotive technologies. As a Manager for Program and Operational Purchasing, you will oversee projects, manage the supply base, and collaborate with global teams. The role requires experience in purchasing electronic components, strong analytical skills, and leadership abilities. Magna Electronics values diversity and equal opportunities, fostering a culture of awareness, unity, and empowerment.

Project Manager—Hybrid

Company: CIMA+

Location: Other US Location

Posted Jan 23, 2025

CIMA+ is a 100% employee-owned firm that values a collaborative and entrepreneurial mindset. They are seeking a project manager with a Bachelor's degree in architecture or engineering and at least five years of experience in engineering or architecture. The role involves managing all stages of a project, ensuring customer needs and budget are respected, and participating in operational and strategic project management activities. CIMA+ is committed to ethics and integrity, ensuring equal access to resources and opportunities for all candidates regardless of their identities.

Manager, Statutory Accounting

Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman

Location: Other US Location

Posted Jan 23, 2025

Tapestry Inc. is a global house of brands that values individuality and inclusivity. The company is committed to equity, diversity, and innovation. The Manager Statutory Accounting role involves coordinating European statutory audits, managing the end-to-end wholesale accounting process, and supporting the General Accounting team. The ideal candidate should have ACA qualification, strong technical accounting skills, and US GAAP experience. Tapestry offers hybrid working, volunteering opportunities, learning and development, and various benefits including healthcare, pension contribution, and gym discount.

Principal Solutions Engineer, Strategic, UKI

Company: Atlassian

Location: Other US Location

Posted Jan 23, 2025

Atlassian offers flexible work arrangements, allowing employees to work from an office, home, or a combination of both. This flexibility supports employees in balancing their work and personal lives. The company is open to hiring for the Principal Solutions Engineer Strategic position in the Netherlands and the UK. The role involves conducting customer discovery, delivering tailored product demonstrations, developing proof-of-concept environments, collaborating with internal teams, and staying updated on Atlassian's roadmap. The ideal candidate should have 6+ years of experience in sales engineering, excellent communication skills, and a passion for technology.

Enterprise Account Manager - DACH

Company: monday.com

Location: Other US Location

Posted Jan 23, 2025

monday.com is seeking an experienced Enterprise Account Manager to join their new regional office in the DACH region. The role involves managing high-value enterprise accounts, driving growth, and consulting strategically to help clients achieve measurable success. The ideal candidate will have fluent German and English, 5+ years of B2B SaaS account management experience, and a proven track record in managing complex client relationships. They should possess strong consultative selling skills, excellent presentation and communication abilities, and a collaborative mindset. The role offers the opportunity to work with a fast-growing, innovative company committed to empowering teams to achieve their best work.

Assistant Manager, Global Store Planning & Construction (2-year Contract)

Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman

Location: Other US Location

Posted Jan 23, 2025

Tapestry Inc. is a global house of brands that values individuality and inclusivity. They are committed to innovation and diversity, and provide opportunities for career growth. The Assistant Manager Global Store Planning & Construction role involves managing small to medium-sized new store projects, assisting in large-scale projects, and working globally. The ideal candidate should have a Bachelor's degree, 3-5 years of retail construction experience, and strong organizational and communication skills. Tapestry Inc. is an equal opportunity employer.

Project Manager—Hybrid

Company: CIMA+

Location: Other US Location

Posted Jan 23, 2025

CIMA+ is a 100% employee-owned firm that values a collaborative and entrepreneurial mindset. They are seeking a project manager with a Bachelor's degree in architecture or engineering and at least five years of experience in engineering or architecture. The role involves managing all stages of a project, ensuring customer needs and budget are respected, and participating in operational and strategic project management activities. CIMA+ is committed to ethics and integrity, ensuring equal access to resources and opportunities for all candidates regardless of their identities.

Senior Platform Engineer

Company: Megaport

Location: Other US Location

Posted Jan 23, 2025

Megaport is a global leader in Network as a Service (NaaS), transforming the way businesses connect to the cloud. They are a publicly traded company on the Australian Stock Exchange with over 300 employees worldwide. The company culture is collaborative, supportive, and fun, with a focus on customer success and industry best practices. The role of a Site Reliability Engineer involves driving initiatives, championing high standards, communicating with teams, and ensuring customer success. The ideal candidate should have 3+ years of infrastructure experience, a focus on automation, and strong skills in AWS, Docker, Kubernetes, and Serverless. Megaport offers competitive compensation, flexible working environments, and a generous study and training program.

Customer Support Specialist

Company: Lusha

Location: Other US Location

Posted Jan 23, 2025

Lusha is seeking a Customer Support Specialist for a 1-year maternity leave replacement position. The role involves serving as the primary point of contact for customers, resolving technical issues, collaborating with various departments, and identifying customer pain points to share with Product and Engineering teams. The ideal candidate should have 2 years of experience in technical support or customer service, a SaaS company background, and exceptional communication skills. Lusha, a growth-stage company valued at $15 billion, offers opportunities for professional growth and innovation in a fast-paced environment.

Senior QA Engineer - Manual & Automation

Company: Procore Technologies

Location: Other US Location

Posted Jan 23, 2025

Procore is seeking a Senior QA Engineer with 5+ years of experience in software testing. The role involves designing and executing software testing plans, working with cross-functional teams, and ensuring quality throughout the software development lifecycle. The ideal candidate should be proficient in writing SQL queries, have experience in automation testing using Cypress and JavaScript, and possess excellent troubleshooting and analytical skills. Procore offers a range of benefits and perks, and values a diverse and inclusive work environment.

Lead Solutions Engineer

Company: Dynatrace

Location: Other US Location

Posted Jan 23, 2025

The role of a Solutions Engineer at Dynatrace involves helping clients evaluate the Dynatrace Observability and Security Platform, partnering with sales representatives and local partners to identify new sales opportunities, providing technical leadership in the Discovery Solution Evaluation and Solution Proposal stages, and maintaining technical knowledge. The ideal candidate should be an ambitious, confident, and self-motivated individual with previous SE experience or a similar technical customer-facing role. They should have excellent communication and presentational skills, the ability to position and explain the value of the Dynatrace offering, and be an excellent team player. Desired skills include experience with technologies around Observability, container orchestration, cloud environments, modern programming languages, DevOps and SRE methodologies, and OS administration. Dynatrace offers a culture of excellence, competitive compensation, and the opportunity to work with leading cloud providers and strategic alliances.

Customer Program Manager- Automotive OEM Programs in production/maintenance (Map Making & Software Solutions)

Company: HERE

Location: Other US Location

Posted Jan 23, 2025

The Customer Program Manager for Automotive OEM Programs in production/maintenance Map Making & Software Solutions is responsible for managing customer-facing programs in both production and maintenance phases. The role involves ensuring seamless operation of production programs, managing ongoing maintenance, implementing updates, and ensuring customer needs are met throughout the product lifecycle. Key responsibilities include production program management, maintenance program management, customer relationship management, operational performance and monitoring, issue resolution and continuous improvement, reporting and documentation, and risk and issue management. The ideal candidate should have 5+ years of program or project management experience, preferably in the automotive or software industries, with a strong technical understanding of mapmaking navigation systems and software solutions for automotive applications. HERE Technologies is an equal opportunity employer that values openness, collaboration, and honesty.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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